Business Development Manager

XIAO MAI; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Xiao Mai is seeking a Business Development Manager to expand massage and foot reflexology services in Singapore. You will identify new revenue streams, manage corporate partnerships, and drive customer acquisition across walk-in and corporate channels.

You will oversee marketing activities, monitor outlet performance, and conduct market research to support growth proposals for management. Weekend availability is required.

Qualifications

• Diploma in Business Management or equivalent.
• Mature candidate with relevant working experience.
• Willing to work on Saturdays.
• Able to commence work before Christmas 2026.

Responsibilities

• Develop new business areas: identify and launch revenue streams such as corporate wellness packages, memberships, prepaid programmes, and partnerships with hotels, gyms, and clinics.
• Drive sales and customer acquisition: plan and execute strategies to grow walk-in, repeat, and corporate customers, and meet revenue targets.
• Build strategic partnerships: establish relationships with corporate clients, tourism agencies, property management offices, and community organisations to generate referrals.
• Lead marketing and promotions: oversee online and offline campaigns, social media, review platforms, and seasonal promotions to strengthen brand visibility.
• Manage outlet performance and operations: monitor daily sales, therapist scheduling, service quality, and customer feedback, and recommend improvements.
• Conduct market research and reporting: track competitor pricing, customer trends, and potential new outlet locations, and prepare regular business reports.

Skills

Sales and negotiation

Client relationship management

Marketing coordination

Market research

Education

Diploma in Business Management

Job description

Business Development Manager – Massage & Foot Reflexology (Urgent Hiring)

Minimum Requirements

• Diploma in Business Management or equivalent


• Mature candidate with relevant working experience


• Willing to work on Saturdays


• Able to commence work before Christmas 2026

Six Main Duties and Responsibilities

• Develop new business areas:Identify and launch new revenue streams such as corporate wellness packages, membership and prepaid programmes, retail of wellness products, and partnerships with hotels, gyms, and clinics.


• Drive sales and customer acquisition:Plan and execute strategies to grow walk-in, repeat, and corporate customers, and meet monthly and quarterly revenue targets.


• Build strategic partnerships:Establish and maintain relationships with corporate clients, tourism agencies, property management offices, and community organisations to generate steady referral business.


• Lead marketing and promotions:Oversee online and offline marketing campaigns, social media presence, review platforms, and seasonal promotions to strengthen brand visibility.


• Manage outlet performance and operations:Monitor daily sales, therapist scheduling, service quality, and customer feedback, and recommend improvements to productivity and profitability.


• Conduct market research and reporting:Track competitor pricing, customer trends, and potential new outlet locations, and prepare regular business reports and growth proposals for management.

Personal Qualities

• Self-motivated, results-driven, and able to work independently with minimal or no supervision


• Strong interpersonal and negotiation skills, comfortable dealing with customers and corporate clients


• Entrepreneurial mindset with creativity in spotting and developing new business opportunities


• Mature, responsible, and composed when handling customer complaints or staff issues


• Good leadership qualities to motivate therapists and front-desk staff


• Honest, reliable, and respectful of customer privacy and professional boundaries


• Effective communicator in Mandarin; proficiency in English is an advantage for serving a wider customer base


• Flexible and committed, including availability on weekends and during peak periods