Business Development - Director

EM FIRE PREVENTION PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

EM FIRE PREVENTION PTE. LTD. is seeking a senior operations and business leader to oversee overall company performance, strategic planning, and expansion initiatives.

The role emphasizes building strong client relations, educational support services, and efficient resource management. You will steer cross-functional teams, implement growth strategies, and ensure compliance, risk management, and continuous improvement across all functions.

Qualifications

• Qualifications in Business Management, Education, or related field.
• Experience in business management, operations, or educational support services.
• Strong leadership, communication, and organisational skills.
• Knowledge of business development, financial management, and operational planning.
• Ability to lead teams, manage resources, solve problems, and make decisions.
• Share capital and willing to invest minimum 50% mandatory.

Responsibilities

• Oversee overall business operations and performance of the company.
• Develop and implement strategies to achieve profitability and objectives.
• Establish business goals, operational plans, and performance targets.
• Identify new business opportunities and explore expansion markets.
• Review performance and implement improvements for efficiency and growth.
• Lead, manage and motivate the team to achieve targets and service quality.
• Provide guidance, direction and support to employees.
• Delegate responsibilities and monitor performance for productivity.
• Foster teamwork and effective communication across the organisation.
• Set performance expectations and conduct regular reviews.
• Identify staff training and development needs to enhance skills.
• Resolve operational issues and implement effective solutions.
• Promote a positive working environment with accountability and continuous improvement.
• Oversee staffing, recruitment planning and workforce allocation.
• Oversee planning, coordination and delivery of educational support programmes.
• Ensure services meet client needs and standards.
• Evaluate programme effectiveness and implement improvements.
• Coordinate workshops, training sessions and learning initiatives.
• Monitor service quality and efficient use of resources.
• Establish and maintain relationships with clients, institutions and partners.
• Develop proposals, service agreements and partnership opportunities.
• Monitor market trends and identify expansion opportunities.
• Address client feedback and resolve service issues.
• Maintain strong client relationships for growth.
• Oversee budgeting, financial planning and expenditure.
• Monitor revenue, costs and profitability.
• Implement cost-control measures and resource use.
• Review and approve expenditures within authority.
• Allocate manpower, equipment, and materials accordingly.
• Develop operational policies, procedures and controls.
• Ensure smooth daily activities and administrative functions.
• Monitor performance and implement corrective actions.
• Prepare business reports and management documents.
• Coordinate with external consultants, vendors and providers.
• Ensure compliance with laws, regulations and policies.
• Maintain confidentiality of information.
• Identify risks and implement risk-management measures.
• Ensure documentation and record-keeping for activities.
• Support business continuity and minimise disruptions.
• Report performance and developments to Board/owners.
• Review management reports and indicators for decision-making.
• Identify improvements for service quality and efficiency.
• Represent the company at meetings and events.
• Provide leadership to ensure long-term sustainability and growth.

Skills

Leadership

Communication

Organisational

Strategic planning

Team leadership

Education

Business/Education degree

Job description

Roles & Responsibilities

1. Business Management and Strategy

• Oversee the overall business operations and performance of the company.
• Develop and implement business strategies to achieve company objectives and profitability.
• Establish business goals, operational plans, and performance targets.
• Identify new business opportunities and explore potential markets for expansion.
• Review business performance and implement improvements to enhance efficiency and growth.

2. Team Leadership and Management

• Lead, manage, and motivate the team to achieve the company’s business objectives and operational targets.
• Provide guidance, direction, and support to employees in carrying out their duties effectively.
• Delegate responsibilities and monitor team performance to ensure productivity and service quality.
• Foster teamwork, collaboration, and effective communication across the organisation.
• Set performance expectations and conduct regular performance reviews.
• Identify staff training and development needs to enhance employees’ skills and capabilities.
• Resolve operational issues and guide the team in implementing effective solutions.
• Promote a positive working environment that encourages accountability, professionalism, and continuous improvement.
• Oversee staffing requirements, recruitment planning, and workforce allocation.

3. Educational Support Services

• Oversee the planning, coordination, and delivery of educational support programmes and related services.
• Ensure educational support activities meet clients’ needs and agreed service standards.
• Evaluate the effectiveness of programmes and implement improvements where necessary.
• Coordinate workshops, training sessions, learning support activities, and other educational initiatives.
• Monitor service quality and ensure the effective use of educational resources and materials.

4. Business Development and Client Relations

• Establish and maintain relationships with clients, educational institutions, business partners, and service providers.
• Develop business proposals, service agreements, and partnership opportunities.
• Monitor market trends and identify opportunities to expand the company’s services.
• Address client feedback and resolve service-related issues.
• Maintain strong client relationships to support customer satisfaction and long-term business growth.

5. Financial and Resource Management

• Oversee budgeting, financial planning, and business expenditure.
• Monitor revenue, operating costs, and profitability.
• Implement cost-control measures and ensure the efficient use of company resources.
• Review and approve business expenditures and operational decisions within the assigned authority.
• Ensure appropriate allocation of manpower, equipment, materials, and other resources.

6. Operational Management and Administration

• Develop and implement operational policies, procedures, and internal controls.
• Ensure the smooth running of daily business activities and administrative functions.
• Monitor operational performance and implement corrective measures when required.
• Oversee the preparation of business reports, operational records, and management documents.
• Coordinate with external consultants, vendors, and service providers to support business operations.

7. Compliance and Risk Management

• Ensure compliance with applicable laws, regulations, and company policies.
• Maintain proper handling and confidentiality of client, employee, and business information.
• Identify operational and business risks and implement appropriate risk-management measures.
• Ensure proper documentation and record-keeping for business activities.
• Implement measures to support business continuity and minimise operational disruptions.

8. Reporting and Continuous Improvement

• Report business performance, operational progress, and key developments to the Board of Directors or company owners.
• Review management reports and performance indicators to support decision-making.
• Identify opportunities to improve service quality, team productivity, and operational efficiency.
• Represent the company at business meetings, industry events, and partnership discussions.
• Provide leadership and direction to ensure the company’s long-term sustainability and growth.

Requirements

• Relevant qualifications in Business Management, Education, or a related field.
• Relevant experience in business management, operations, or educational support services.
• Strong leadership, communication, and organisational skills.
• Good knowledge of business development, financial management, and operational planning.
• Ability to lead teams, manage resources, solve problems, and make effective business decisions.
• Sharecapital and willing to Invest minimum 50% mantatory.