Business Development Director

DSV Road GmbH; Singapore; On-site; SGD 70,000 - 95,000; Full time

Job summary

Dsv Air & Sea SAU is looking for a candidate in Singapore to drive account growth and profitability in APAC. The role requires managing commercial activities, including strategy and forecasting while maintaining excellent customer relationships.

The ideal candidate has at least 5 years of experience in contract logistics, good analytical and interpersonal skills, and a bachelor's degree in logistics or similar study. Strong business English is essential.

Qualifications

• At least 5 years of experience in operational and commercial roles in the contract logistics industry.
• Strong business English (written and verbal).
• Experience in working in a global matrix organization.

Responsibilities

• Manage relationships with stakeholders on the customer side.
• Develop and negotiate CL pricing and tenders.
• Lead all commercial activities, including strategy and budgeting.

Skills

Analytical thinking

Problem-solving

Interpersonal skills

Communication skills

Matrix organization experience

Education

Bachelor in logistics or similar study

Job description

Job Req Number: 116474
Time Type: Full Time

About the Position

Responsible for understanding and translating business requirements into effective service solutions, while driving account growth and profitability in APAC. Leads all commercial activities, including strategy, budgeting, and forecasting, to achieve value and profit objectives. Focuses on strengthening long-term customer relationships, increasing share of wallet, and staying aligned with industry trends and customer strategies. Serves as the primary customer contact and represents the customer's voice within the organization.

Roles & Responsibilities

Strategic and Operational Tasks

• Establish vision and CL Roadmap jointly with GCM Head and GAD
• Seek opportunities and creative ways to improve revenue and customer performance in the sites and across the globe
• Identify and introduce new CL products and capabilities to the customer that may help enhance the offering to the customer and deepen their connection with DSV
• Develop a deep understanding of the market, including but not limited to demand, supply, macro environment, market trends, customers, existing and new competition and their strengths and weaknesses
• Develop, prepare and negotiate CL pricing, tenders and RFP responses in cooperation with the GAD. Ensure updates, maintenance and global alignment on CL SOW’s and MA’s with the customer and their SOI vendors. Prepare re‑pricing for scope change requests
• Establish Financial Growth Plan (Revenue, EBIT) jointly with CL Global Head

Customer and internal relationships

• Manage relationships to appropriate stakeholders on the customer side and understanding their demands
• Partner and collaborate closely with the GAD, Vertical Lead, Account Exec and Account Sponsor to ensure alignment with wider company customer strategy
• Secures alignment and agreement with CL P&L owners for all commercial proposals as well as guiding terms & conditions
• Regular travel to sites across the globe to understand the operations, to be involved in continuous improvement and transformation projects and to support the teams in understanding the market and customers

Candidate Criteria

• Target oriented person with a high level of drive and execution strengths
• Analytical and structured thinker with the ability to manage highly complex processes
• Pragmatic Problem‑Solver with a positive can‑do attitude
• Good interpersonal, intercultural and communication skills at all levels of the internal and customer organization and across geographies
• Ability to work effectively in a matrix environment, also influencing individuals outside of direct management control
• Sets and manages own agenda, prioritizes under pressure and works proactively and autonomously
• Ability to direct and coordinate tasks to ensure they meet critical deadlines

Specific Experience

• At minimum bachelor in logistics or similar study
• 5+ years’ experience in operational and commercial roles in the contract logistics industry
• Sufficient expertise within the account industry and high‑level understanding of local market conditions
• A deep understanding of commercial requirements and experienced in cost calculations in CL
• Strong Business English (written and verbal)
• Experienced in working in a global matrix organization