Business Analyst – Technology Solutions – Corporate (Trade)

OCBC; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

OCBC, Singapore’s longstanding bank, seeks an experienced Business Analyst to bridge business and technology for trade finance initiatives. You will capture requirements, explore options, and coordinate reviews to secure business sign-off and successful delivery.

Responsibilities span engaging stakeholders, designing processes, data mapping, and supporting testing across SDLC/Agile delivery. You’ll work in a bank-focused environment with regulatory awareness and cross-functional collaboration.

Qualifications

• At least 8–10 years of relevant business analysis experience in financial services.
• Strong knowledge of Trade Finance products including Letter of Credit, Bank Guarantees, Standby Credits, and related facilities.
• Able to demonstrate end-to-end flow of product and roles from front to back office.
• Understanding of technology delivery lifecycles – SDLC & Agile/SCRUM.

Responsibilities

• Engage business managers and end users to understand requirements.
• Elicit requirements, design processes, workflows and data mappings.
• Collaborate with Delivery and IT teams to design optimal solutions within cost and time constraints.
• Prepare and review test scenarios, support SIT/UAT, and ensure business needs are met.
• Bridge between Business and Technology during SDLC/Agile delivery.

Skills

Business analysis

Trade finance knowledge

Stakeholder management

SDLC

Agile/SCRUM

Communication skills

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

About The Role

• Engagement with business, capture business requirements accurately, comprehensively and without ambiguity, facilitate traceability and in harmony with existing system functionality
• Play a consultant role to business in coming with multiple options for solutions and initiatives
• Coordinate internal/business review and get business signoff for the project cost, plan, specifications etc
• Be the bridge between Business and Technology team during solution and all phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Know market intelligence, regulatory requirements for trade finance business

What You Do

• To engage business managers and end users to understand requirements
• Elicit requirements, prioritise and analyse requests, design business processes, workflows and user interfaces, review of functional specifications and data mapping templates
• Perform specific cross-asset class analysis on in scope countries to aid decision-making on the most appropriate solution, for e.g. entities in scope, unique identifiers etc
• Work with Delivery and Project Office as well as other internal IT departments, IS and vendor organizations to design optimal solutions, ensure requirements are transformed into effective solutions, within cost and schedules and quality adhering to the bank’s standards, guidelines and policies
• Involve in high level technical design/implementation discussions and contribute from business perspective
• Prepare / review test scenarios and test cases, support test utility team for SIT, support user for UAT and other related activities to ensure business needs are met
• Ensure gaps in deliverables are identified early and addressed effectively
• Ensure Business stakeholders' expectations are met
• Collaborate with Application / Service Owners as the Process Management counterpart in the management of service
• Provide thought leadership within own area of responsibility and BA profession within the bank
• Provide SME support to extended IT teams such as EDW by articulating requirements
• Provide support to architecture committee and project teams to ensure that target operating models are progressing in line with the preferred strategic architecture / chosen architectures
• Prepare and deliver selective analysis presentations to aid decision-making by governance forums and facilitate sessions when required

Who you are

• At least 8-10 years of relevant business analysis experience in financial services environment
• Strong business knowledge of Trade Finance products including Letter of Credit, Bank Guarantees, Standby Credits, Collections, Trade Financing, Participation Loans, Supply Chain Management, Factoring, Fund Transfers, Forex Payments, Accounting and SWIFT
• Good cross product knowledge - impact of trade to loans and limits
• Able to demonstrate end to end flow of product and roles and responsibilities from front office to middle office to back office
• Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required
• Good oral and written communication skills, including documentation and presentation skills
• Comfortable communicating across business divisions and levels of seniority
• Strong team player with the ability to take ownership and deliver independently
• Able to work under pressure with tight deadlines and/or multiple projects
• Strong interpersonal skills required to liaise with other subject matter experts to problem solving issues or generating ideas
• Possess initiative, drive and excellent attention to detail
• Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.