Business Analyst RMD

USER EXPERIENCE RESEARCHERS PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

USER EXPERIENCE RESEARCHERS PTE. LTD. seeks a capable analyst to bridge business and technical requirements for front-office investment workflows. You will design and implement processes and tools with IT, risk, and finance teams, and work with external vendors as needed.

You will develop test plans for upgrades, create user guides, and coordinate cross-department roadmaps for feature development, while ensuring data integrity, security, and auditability of the systems involved.

Qualifications

• Strong analytical skills and critical thinking with good problem solving.
• Adept communicator with the ability to convey complex information to stakeholders at all levels.
• Experience in business analysis/product management of systems in asset management domain.
• Undergraduate degree in business-related or IT-related fields.

Responsibilities

• Translate business requirements into technical requirements and vice versa for portfolio managers.
• Design, test and implement processes/tools/systems to support front-office investment workflow.
• Develop and write test plans for system, process and product upgrades and participate in UAT.
• Develop and maintain user guides and documentation for front-office processes/tools/systems.
• Plan and coordinate roadmaps across departments for feature development and upgrades.
• Ensure front-office processes meet data integrity, security, and auditability standards.
• Monitor and troubleshoot front-office processes for smooth operation.
• Liaise with in-house IT and external vendors for production issue resolution.
• Manage project implementations with vendors, including procurement and admin tasks.
• Oversee change management to enable new product/system adoption.

Skills

Analytical skills

Cross-functional teamwork

Effective communication

Education

Bachelor's degree in business or IT

Tools

Murex

SimCorp Dimension

BlackRock Aladdin

Charles River

Job description

Key Responsibilities:

• Work closely with portfolio managers to understand their business requirements, and translating these business requirements to technical requirements, and vice versa
• Design, test and implement processes/tools/systems in partnership with in-house IT, risk, and finance teams as well as external software vendors and service providers to support the front-office investment workflow
• Develop and write test plans for system, process and product upgrades, as well as participate in the User Acceptance Testing (UAT)
• Develop and maintain user guides and documentations relating to processes/tools/systems implemented for front-office investment workflow
• Plan and work with multiple departments at the client to implement roadmaps for the desired front-office workflow, including feature development and upgrades.
• Ensure front-office processes and procedures meet internal standards for data integrity, security
• and auditability
• Monitor, analyze and troubleshoot front-office processes to ensure their smooth functioning.
• This includes liaising with the in-house IT department as well as external service provider in the troubleshooting and resolution of production issue
• Manage project implementations with vendors and service providers, covering procurement and related administrative issues
• Oversee change management to facilitate new product and/or system adoption, including possible re-engineering of workflow and processes.

What we are looking for:

• Singaporean only
• An undergraduate degree in business-related or IT-related fields
• At least 4 years relevant working experience, including business analysis/product management of system used in similar functions, in asset management domain
• Strong sense of ownership and growth mindset
• Strong analytical skills and critical thinking with good problem-solving skills
• Good understanding of user-centric principles and/or service design
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Experience working in cross-functional groups, representing views of different stakeholders and influencing teams towards achieving shared goal
• Ability to manage a number of projects at the same time, with varying technical requirements, level of stakeholder engagement and completion timeline
• Ability to adapt to changing business requirements due to unforeseen restrictions / constraints in the existing system.
• Experience in developing test plan and managing testing for project implementation / enhancements
• Experience in developing and maintaining user guide and system documentations
• Experience in managing project scheduling and timelines for prompt completion of work tasks

Essential qualifications:

• Knowledge and experience in investment systems, including but not limited to Murex, SimCorp
• Dimension, Blackrock Aladdin, Charles River, etc.
• Understanding of public markets transactions work flow - from front to back office- particularly in the fixed income and foreign exchange market space.