Business Analyst cum Tester (Consumer GI)

Income-Insurance-Limited; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Income-Insurance-Limited in Singapore is seeking a testing professional to design and implement end-to-end testing strategies across applications. You will develop test scripts, conduct UAT, and document results for stakeholders.

The role requires a Diploma/Degree in IT or BIS with ~2 years of business analysis and UAT experience; fresh graduates are welcome. Insurance operations experience is a plus, with strong communication and risk/compliance awareness.

Qualifications

• Diploma/Degree in Information Technology or Business Information Systems.
• 2 years of experience in business analysis and user acceptance testing preferred; fresh graduates may apply.
• Experience in Insurance operations and processing is a plus.
• Strong business analysis, requirement delivery and project planning capabilities.
• Proactive, stakeholder engagement, and effective communication across business domains.

Responsibilities

• Understand requirements and design comprehensive end-to-end testing strategies.
• Validate solutions align with continuous improvement and operational efficiency.
• Develop and execute test scripts throughout the application lifecycle.
• Formulate test scenarios and plans; conduct UAT and prepare status scorecards.
• Log defects with clear reproduction steps and business impact.
• Track defects with Tech and Ops; communicate findings to stakeholders.
• Prepare user guides and provide training for new deployments.
• Ensure risk and compliance standards are followed for changes.

Skills

Business Analysis

UAT Testing

Stakeholder Communication

Requirements Gathering

Education

Diploma/Degree in IT or BIS

Job description

Key responsibilities include:

• Understand functional requirements, able to apply business and functional knowledge to design comprehensive end-to-end testing strategies.
• Validate that solutions align with the organization’s continuous improvement strategies and contribute to operational efficiency
• Develop test scripts and execute test throughout the application lifecycle.
• Able to formulate test scenarios and test plans, conduct user acceptance testing, update test results with proper documentation and prepare UAT status scorecard to stakeholders
• Log defects and issues discovered during testing, including clear description, steps to reproduce and potential impacts on business process.
• Maintain awareness of technical progress and risk for assigned projects, confer with technical personnel to resolve issues and drive corrective actions.
• Track and monitor defects with Tech, and Ops, if required.
• Communicate test results and potential impacts to business analyst and business stakeholders, ensuring that all parties are aligned on the findings and recommendations.
• Prepare user guide and conducts training to operational users on any new deployment.
• Ensuring risk and compliance standards are followed for every changes.

Qualifications

• Diploma/Degree in Information Technology or Business Information Systems
• Preferably with 2 years of working experience in business analysis and user acceptance testing. Fresh graduates are encouraged to apply.
• Candidates with working experience in Insurance operations and processing can be considered.
• Business Analysis skill in delivery business requirement process
• Project management skill in executing and managing user acceptance testing and planning.
• Savvy in the application of latest technology
• Proactive, resourceful, innovative/creative/critical thinkers and able to engage stakeholders from different business domains.
• Strong business acumen and communication skills
• Good analytical thinking, decision making and problem-solving skills.
• Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.
• Excellent oral and written communication including listening skill and dispute resolution skills at the assignment level. Have good Interpersonal and consultative skills.