The Role
We are seeking a Business Analyst to gather, analyze and document business requirements while partnering closely with key stakeholders and technical teams. The successful candidate will play a key role in identifying process improvements, translating business needs into effective solutions, and ensuring deliverables are aligned with organizational goals and objectives.
Key Responsibilities
- Develop business process flows, user journeys, and functional specifications that address the needs of corporate clients and internal stakeholders.
- Work closely with Product Owners to define and document functional and non-functional requirements for business banking capabilities, including account services, payments, cash management, corporate cards, trade finance, loans, and user administration.
- Collaborate with UX/UI designers to ensure screen designs meet business banking usability standards and align with business and functional requirements.
- Liaise with technology teams to translate business requirements into clear technical specifications and scalable solutions.
- Perform UAT test case review and acceptance criteria in line with the requirements
- Validate UAT test outputs.
Requirements
- Bachelor’s degree in business, Information Technology, Computer Science, or a related discipline.
- At least 6–8 years of relevant experience in the retail/corporate banking Cards feature/portal.
- Good understanding of SDLC, good presentations skills and data analysis.
- Preferably experience in financial industry managing projects.
- Proficient in documentation of requirements and stakeholder management (e.g., people skills) with the ability to collaborate effectively with business and technology teams.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Experience in business banking, corporate banking, or financial services projects would be an advantage.