Business Analyst - A26390

Activate Interactive Pte Ltd.; Singapore; On-site; SGD 67,000 - 112,000; Full time

Benefits offered by this job

Competitive compensation

Medical and wellness benefits

Flexible work arrangements

Learning and development programs

Career progression

Job summary

Activate Interactive Pte Ltd, a technology consultancy in Singapore, invites a Business Analyst to join the Co-Development unit. You will work with product managers, developers and operations to design solutions that solve complex problems and deliver meaningful impact.

You will define requirements, lead workshops and translate needs into user stories while collaborating with engineers and designers to ensure scalable outcomes within a 1-year fixed-term engagement at Westgate, Singapore.

Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication, facilitation and stakeholder management abilities.
• Angular experience is a plus.
• Ability to navigate both business and technical discussions effectively.
• Experience gathering, analysing and documenting business requirements.
• Experience facilitating workshops with diverse stakeholders.
• Experience translating requirements into user stories, acceptance criteria and process models.
• Experience in Agile environments (Scrum/Kanban).
• Understanding of software development lifecycles, testing practices and release processes.
• Ability to understand APIs, integrations, cloud services and data flows.
• Strong attention to detail and ability to manage competing priorities.
• Experience in government, SaaS or GRC domains is advantageous.
• Experience with enterprise workflow platforms like ServiceNow is a plus.
• Proactive, collaborative team player with ownership and continuous learning.

Responsibilities

• Define and validate business problems, outcomes, scope and success measures.
• Analyze current-state and future-state processes, user journeys and workflows.
• Facilitate workshops and stakeholder discussions to gather requirements.
• Elicit, analyse and document business, functional, non-functional, integration and data requirements.
• Translate requirements into user stories, acceptance criteria and process flows.
• Manage requirements traceability and support change management.
• Prioritize backlogs with Product Managers based on value, risk and delivery.
• Collaborate with engineers, architects and designers on scalable solutions.
• Support testing by defining acceptance criteria and validating features.
• Assist with release readiness and operational handover.
• Participate in incident triage and post-incident reviews when needed.
• Contribute to AI-enabled capabilities for security planning and assurance.
• Coordinate with cross-functional teams to understand pain points and opportunities.
• Support product strategy and backlog refinement with Product Managers.
• Work with designers to improve service journeys and user experience.
• Engage DevOps and operations on deployment and support needs.
• Assist Scrum Masters and delivery leads in Agile planning and execution.

Skills

Analytical thinking

Problem solving

Communication

Facilitation

Stakeholder management

Business requirements

User stories

Agile/Scrum/Kanban

Technical understanding

Attention to detail

Prioritisation

Government/GRC domain

ServiceNow experience

Ownership and teamwork

Tools

Angular

Job description

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Business Analyst

You will work in Singapore Government Agencies

This is a fixed term contract role. The engagement is 1 year.

Internal Code: A26390

Working location: Westgate

3 Gateway Dr, Singapore 608532

What will you do?

As a Business Analyst, you will be part of a multi-disciplinary team comprising product managers, developers, designers and operations specialists, creating products and services that solve complex problems and deliver meaningful impact.

• Define and validate business problems, outcomes, scope and success measures.
• Analyse current-state and future-state business processes, user journeys and operational workflows.
• Facilitate workshops, interviews and stakeholder discussions to gather requirements and align expectations.
• Elicit, analyse and document business, functional, non-functional, integration, data and operational requirements.
• Translate requirements into user stories, acceptance criteria, business rules and process flows.
• Manage requirements traceability and support scope, dependency and change management.
• Work closely with Product Managers to prioritise backlogs based on user value, risk and delivery considerations.
• Collaborate with engineers, architects and designers to shape practical and scalable solutions.
• Support testing activities by defining acceptance criteria and validating delivered features against business requirements.
• Support release readiness, operational handover and continuous improvement initiatives.
• Participate in incident triage, stakeholder communications and post-incident reviews where required.
• Contribute to the design and delivery of AI-enabled capabilities that help agencies create security plans, understand assurance findings, prioritise remediation and maintain continuous assurance.
• You will also collaborate closely with other members of the cross-functional team:
• Work with users and stakeholders to understand pain points, identify opportunities for improvement and validate proposed solutions.
• Work with Product Managers to shape product strategy, prioritise requirements and refine backlog items.
• Work with designers to improve service journeys and user experience.
• Work with software engineers and architects to understand technical constraints, solution options and delivery trade-offs.
• Work with DevOps practitioners and operations teams to understand deployment, operational and support requirements.
• Work with Scrum Masters and delivery leads to support Agile planning and execution.

What are we looking for?

• Strong analytical and problem-solving skills.
• Excellent communication, facilitation and stakeholder management abilities.
• Experiene with angular is a plus
• Ability to navigate both business and technical discussions effectively.
• Experience gathering, analysing and documenting business requirements.
• Experience facilitating workshops and working with diverse stakeholder groups.
• Experience translating requirements into user stories, acceptance criteria and process models.
• Experience working within Agile software delivery environments such as Scrum or Kanban.
• Understanding of software development lifecycles, testing practices and release processes.
• Ability to understand enterprise technical concepts such as APIs, integrations, cloud services, identity management and data flows.
• Strong attention to detail, organisational skills and ability to manage competing priorities.
• Experience in government, regulated environments, SaaS platforms or GRC-related domains will be an advantage.
• Experience with ServiceNow or similar enterprise workflow platforms will be an advantage.
• A proactive and collaborative team player with a strong sense of ownership and continuous learning.

What do we offer in return?

Competitive Compensation:Market competitive salary and variable performance bonus aligned to your skills, impact, and contribution.

Benefits:Outpatient medical, specialist medical coverage and generouscustomisableflexi benefits, or flexi allowance; life and health insurance, thoughtfulperkslike special occasions “red packet” and CNY goodies, etc.

Employee Wellness:Support for your physical, mental, and overall well-being through year-round initiatives.

Growth & Development:Learningprogrammes, certification support, and a dedicated staff development budget. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”)

Career Progression:Structured career pathways that enable you to grow along a technical/domain expert track ora leadershiptrack.

Competency Framework:A structured and practical framework to support you to develop, perform, and succeed.

Flexible Work Arrangement:Staff may choose to work flexi-place,flexi-time, and flexi-load based on existing framework

Whyyou'lllove working with us?

If you are looking for opportunities to collaborate with leading industry experts andbesurrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. Webelieveyour success is our success.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit,qualificationsand abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

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Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.