Brand Experience Specialist – Fashion & Luxury Sales

HAROLD EXPRESS; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

Harold Express in Singapore is seeking a Sales Consultant to deliver outstanding service, build trust with customers, and drive sales while promoting brand loyalty. You will collaborate with a multicultural team to maintain a welcoming store environment and stay current on product knowledge, leveraging digital tools to enhance the shopper experience.

The role emphasizes fashion, luxury, or lifestyle brand affinity, strong customer service skills, and a motivated, empathetic team player mindset.

Qualifications

• Experience providing excellent customer service in fashion/luxury/lifestyle brands.
• Experience working in multicultural retail environments.
• Curious, empathetic and results-driven team player.

Responsibilities

• Deliver outstanding customer service
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Multicultural retail experience

Team player

Empathy

Job description

Harold Express in Singapore is seeking a Sales Consultant to deliver outstanding service, build trust with customers, and drive sales while promoting brand loyalty. You will collaborate with a multicultural team to maintain a welcoming store environment and stay current on product knowledge, leveraging digital tools to enhance the shopper experience.

The role emphasizes fashion, luxury, or lifestyle brand affinity, strong customer service skills, and a motivated, empathetic team player mindset.