Brand Activation & Merchandising Operations Lead

SEPHORA; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Sephora in Singapore is seeking a Manager, Merchandising Operations to drive operational efficiency and continuous improvement within the Merchandising department. This role leads initiatives to optimize merchandising processes, manage brand updates, and ensure seamless execution of strategic brand activation activities.

The ideal candidate brings a strong blend of process architecture thinking, cross-functional program management, and a proven ability to manage end-to-end brand activations with

Qualifications

• Bachelor's degree in Business Administration or related field.
• 8+ years in merchandising operations/retail ops with fixture/VM experience.
• Strong communication, presentation, and stakeholder influence skills.
• Proven ability to lead cross-functional programs and manage brand activations.

Responsibilities

• Oversee and optimize the end-to-end animation cycle and pitch process.
• Lead operational execution of key sales moments including holidays and product launches.
• Ensure cross-departmental accountability for brand activation initiatives.
• Manage relationships with fixture and Visual Merchandising (VM) vendors and oversee fixtures planning.

Skills

Process Architecture

Program Management

Vendor Management

Stakeholder Management

Communication Skills

Merchandising Ops

Education

Bachelor's degree in Business Administration

Operations Management

Job description

Sephora in Singapore is seeking a Manager, Merchandising Operations to drive operational efficiency and continuous improvement within the Merchandising department. This role leads initiatives to optimize merchandising processes, manage brand updates, and ensure seamless execution of strategic brand activation activities.

The ideal candidate brings a strong blend of process architecture thinking, cross-functional program management, and a proven ability to manage end-to-end brand activations with