Body Therapist Reflexologist Supervisor / Manager

Lido Reflexology; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Lido Reflexology in Singapore is seeking a dedicated reflexology specialist to deliver expert foot and body treatments and to lead therapists in daily operations. The role focuses on maintaining high service quality and ensuring client satisfaction in a calm, professional environment.

Candidates should hold professional certification in massage or reflexology, have relevant therapy experience, and strong leadership, communication, and customer-service skills, with flexibility to work shifts,

Qualifications

• Professional certification in massage or reflexology.
• Relevant experience in reflexology or body therapy.
• Strong leadership, communication and customer-service skills.

Responsibilities

• Deliver foot and body reflexology treatments following company standards.
• Supervise and guide therapists to maintain high-quality service.
• Manage daily operations including staff scheduling and customer service.
• Maintain workplace hygiene, safety, and cleanliness to health standards.
• Respond to customer enquiries and feedback, executing service recovery.
• Conduct stock checks and order supplies to maintain inventory.
• Perform basic administrative duties to support operations.

Skills

Certification in massage/reflexology

Reflexology experience

Leadership ability

Communication skills

Customer-service orientation

Flexibility with shifts

Job description

Company Overview

Lido Reflexology at 595 Geylang Road, Singapore, offers specialised foot and body reflexology to relieve tension, improve circulation, and promote well-being. Experienced therapists provide targeted treatments in a calm, comfortable environment to help clients relax and restore balance.

Job Summary

Deliver expert foot and body reflexology treatments while leading therapists and managing daily operations to ensure high service quality and customer satisfaction.

Responsibilities

• Deliver foot and body reflexology treatments following company standards to promote client well-being
• Supervise and guide therapists to maintain consistent, high-quality service delivery
• Manage daily operations including staff scheduling and customer service to ensure smooth centre functioning
• Maintain workplace hygiene, safety, and cleanliness to comply with health standards
• Respond to customer enquiries and feedback, executing service recovery to enhance client satisfaction
• Conduct stock checks and order supplies to maintain adequate inventory levels for uninterrupted service
• Perform basic administrative duties to support operational efficiency and centre management

Preferred competencies and qualifications

• Professional certification in massage or reflexology
• Relevant experience in reflexology or body therapy
• Strong leadership skills to supervise, train, and motivate staff
• Effective communication skills to engage with team members and clients
• Customer-service orientation with a professional attitude
• Flexibility to work shifts, weekends, and public holidays