Bilingual People Operations Associate (Mandarin/English)

Informa Group Plc.; Singapore; Hybrid; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Full training

Career development

Supportive team

Meaningful impact

Modern tools

Benefits package

Job summary

Informa is seeking a People Operations Specialist in Singapore for a 12-month fixed-term contract. You'll be at the heart of supporting employees through onboarding, milestones, and day-to-day queries.

This entry-level role offers full training, cross-functional collaboration, and the chance to work with modern HR systems to improve the employee experience. Candidates should be fluent in English and Mandarin, ready to work in a hybrid model with at least three days in the office at Bugis

Qualifications

• Strong customer service skills and a client-focused approach.
• Demonstrated attention to detail in documentation and processes.
• Proficiency with IT systems and a willingness to learn new software.
• Ability to work efficiently under pressure and manage multiple tasks.

Responsibilities

• Deliver exceptional customer service to employees across workplace needs
• Manage employee queries with speed, accuracy, and care
• Support key employee milestones from onboarding to career transitions
• Work with innovative systems to streamline processes and improve experiences
• Collaborate with teams to solve challenges and implement improvements
• Contribute to projects that shape how we support our people

Skills

Customer service

Attention to detail

IT skills

Speed and efficiency

Communication skills

Fluency in English and Mandarin

Job description

Informa is seeking a People Operations Specialist in Singapore for a 12-month fixed-term contract. You'll be at the heart of supporting employees through onboarding, milestones, and day-to-day queries.

This entry-level role offers full training, cross-functional collaboration, and the chance to work with modern HR systems to improve the employee experience. Candidates should be fluent in English and Mandarin, ready to work in a hybrid model with at least three days in the office at Bugis