We are looking for a motivated and hands‑on Bicycle Mechanic / Sales to join our growing bicycle retail team.
This role combines bicycle servicing and repairs with customer sales and product recommendations.
The ideal candidate should have a passion for bicycles, enjoy working with customers, and be willing to learn and grow with the company.
Key Responsibilities
Bicycle Servicing & Repairs
- Perform bicycle assembly, servicing, maintenance and repairs
- Diagnose and troubleshoot bicycle mechanical issues
- Install and adjust components such as brakes, derailleurs, chains, cassettes, cranksets and handlebars
- Carry out gear indexing, brake adjustment and general tuning
- Ensure bicycles are properly inspected and safe before handover
- Maintain a clean and organised workshop
Sales & Customer Service
- Welcome customers and understand their cycling needs
- Recommend suitable bicycles, components and accessories
- Explain product features, specifications and differences clearly
- Conduct bicycle demonstrations and test rides
- Prepare quotations and process sales
- Follow up with customers and provide good after-sales service
- Assist with online enquiries through platforms such as WhatsApp and social media
Other Duties
- Assist with receiving, checking and organising inventory
- Support shop operations and product displays
- Assist with bicycle assembly for new stock
- Perform other reasonable duties related to retail and workshop operations
Requirements
- Passionate about bicycles and cycling
- Basic bicycle mechanical knowledge and servicing skills
- Previous bicycle mechanic or retail experience is an advantage
- Good communication and customer service skills
- Able to work independently and as part of a team
- Responsible, hardworking and willing to learn
- Comfortable handling bicycles and workshop tools
- Able to work weekends and public holidays when required
What We Offer
- Competitive salary based on experience and skill level
- Sales incentives / commission
- Training and opportunities to develop bicycle mechanical skills
- Staff benefits and bicycle‑related perks
- Friendly and hands‑on working environment
- Opportunities for career progression as the company grows
Salary
Salary $2,000 – $3,000+ per month, depending on experience and mechanical skills, plus incentives/commission.