Become a Luxury Brand Evaluator, SG

CXG; Singapore; On-site; SGD 1,116 - 2,232; Part time

Benefits offered by this job

Flexible working hours

Freelance, project-based position

Compensation for evaluations

Job summary

CXG is looking for a luxury brand evaluator in Singapore, offering the chance to assess customer experiences with premium brands. In this freelance role, you will choose assignments that fit your schedule, providing critical feedback after visiting luxury stores or evaluating online. This position values reliability, observation skills, and a passion for customer experience. Join CXG to make an impact in the luxury market while enjoying flexible working hours and competitive compensation.

Qualifications

• Must be 18 years of age or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands.

Responsibilities

• Choose assignments aligning with personal preferences.
• Visit luxury stores or evaluate online.
• Observe ambiance, service quality, and overall customer experience.
• Provide feedback through questionnaires.

Skills

Detail-oriented

Observant

Reliable

Passionate about customer experience

Job description

Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.

About the Role

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility: each in‑store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities: perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing

• Choose your assignments – align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
• Observe carefully – check the ambiance, service quality, and overall customer experience.
• Provide honest feedback – use our platform to share your observations through questionnaires.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years of age or older
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail‑oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers

Benefits

• This is a freelance, project‑based position
• Flexible working hours
• Compensation for Non‑Purchase Evaluations: earn a fee based on mission complexity.
• Compensation for Purchase‑Based Evaluations: reimbursement for approved items as stated in the mission brief.