Beauty Experience Concierge

SEPHORA; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

SEPHORA Singapore is seeking a Beauty Advisor to greet customers, share beauty knowledge, and help them become the best version of themselves. You will inspire shoppers, demonstrate products, and promote Sephora's Beauty Pass loyalty program.

In this role you will drive sales across makeup, skincare, fragrance and hair care, while keeping the store tidy, assisting with inventory, and operating the cash register to deliver a memorable in-store experience aligned with Sephora standards.

Qualifications

• Passion for customer service and helping people.
• Knowledge of current beauty trends and products.
• Comfort with store systems and checkout processes.

Responsibilities

• Establish strong relationships with customers through beauty knowledge sharing and excellent service.
• Advocate Sephora Beauty Pass to help customers discover loyalty benefits.
• Introduce customers to our eCommerce platform to boost conversion and repeat purchases.
• Meet sales targets by understanding needs and recommending products across makeup, skincare, fragrance and hair care.
• Maintain store tidiness, assist inventory control, and operate cashier functions professionally.

Skills

Customer service

Beauty knowledge

Communication skills

Multitasking

Computer literacy

Tools

POS system

Job description

SEPHORA Singapore is seeking a Beauty Advisor to greet customers, share beauty knowledge, and help them become the best version of themselves. You will inspire shoppers, demonstrate products, and promote Sephora's Beauty Pass loyalty program.

In this role you will drive sales across makeup, skincare, fragrance and hair care, while keeping the store tidy, assisting with inventory, and operating the cash register to deliver a memorable in-store experience aligned with Sephora standards.