BCP Coordinator

Crédit Agricole CIB; Singapore; In loco; SGD 60.000 - 120.000; Tempo pieno

Descrizione del lavoro

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) in Singapore seeks a BCP/DRP Coordinator to design, maintain and test continuity plans for critical functions across APAC and Paris. You will coordinate exercises, prepare reports, and support incident response in a fast-paced, international banking environment.

Key duties include external audit coordination, onboarding/offboarding in WebCOSE, managing GRANT workflows, and engaging with stakeholders to uphold resilience

Competenze

• 1–3 years of relevant experience in a similar role.
• Strong planning, coordination and project management skills.
• Excellent written and verbal communication; ability to engage stakeholders.

Mansioni

• Coordinate BCP/DRP development, testing and maintenance across APAC and Paris.
• Coordinate external IT audit schedules and submissions.
• Manage onboarding/offboarding in WebCOSE and GRANT workflows.
• Support incident response and crisis management activities.
• Maintain BCP documentation and lead training/awareness campaigns.

Conoscenze

Planning & coordination

Project management

Communication

Analytical

Attention to detail

Time management

Strumenti

GRANT

WebCOSE

Send Word Now

Descrizione del lavoro

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large-scale development projects.
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market. We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Overview

The BCP/DRP Coordinator ensures organizational resilience by developing, maintaining, and testing Business Continuity and Disaster Recovery Plans across critical functions. You will design and execute regular exercises, manage documentation, and coordinate with stakeholders across APAC entities and the Paris Head Office. This role requires strong project coordination, communication, and stakeholder engagement skills in a fast-paced, international banking environment. You will also provide backup support for user access management and entitlements processes, including onboarding, offboarding, and access rights administration.

Main responsibilities

• Business Continuity / Disaster Recovery and Crisis Plan Coordinator
• External Audit Coordinator

Main Duties:

Business Continuity / Disaster Recovery and Crisis Plan Coordinator

• Coordinate the development, maintenance, and testing of Business Continuity Plans (BCPs) across all critical business functions to ensure organizational resilience.
• Develop, schedule and facilitate regular BCP/DRP exercises to validate the effectiveness of organization’s recovery strategies for each crisis scenario.
• Prepare comprehensive post-exercise reports and result summaries, identifying gaps and recommending corrective actions for the DR exercises, Crisis Management Team Tabletop exercise, User Recovery exercise, Send Word Now exercise and Remote Access Solution Test.
• Maintain up-to-date BCP documentation, procedures, and recovery strategies through regular reviews and updates.
• Plan and coordinate quarterly BCP Steering Committee meetings, including agenda preparation, facilitation, and minutes documentation.
• Coordinate and conduct the annual Business Impact Analysis (BIA) and Risk Threat Assessment (RTA) campaigns.
• Maintenance and management of Crisis Contacts and BCP alerting tool (Send Word Now).
• Support incident response and crisis management teams during disruptions, coordinating communication and recovery activities across stakeholders.
• Performs regular BCP training and awareness campaigns on MOVIS and Send Word Now to all staff, including new joiners.
• Collaborate with the RMA in the planning and participation of BC/DR exercises across APAC.
• Work with Singapore Branch on the alignment of recovery strategies and consistent resilience standards.
• Maintain regular engagement with Paris BCP Head Office to report on local and regional BCP status, align on group-level strategies and ensure local plans remain consistent with global directives.

External Audit Coordinator

• Liaise with External auditors on IT audit schedules and requirements.
• Prepare, consolidate, and submit requested information, evidence, and documentation for audit submissions.
• Coordinate with relevant certification bodies and internal stakeholders to support annual audit processes.

Secondary duties

Local Entitlements Correspondent (LEC)

• Manage user onboarding and offboarding in WebCOSE (the UT identity referential tool for Bank’s employees), including profile creation, modification, revocation, and user mobility.
• Manage and maintain application workflow configurations in GRANT - an administration tool for managing access to the Bank's applications and data, including processing requests and providing support to staff on workflow, submission, and tracking queries.

User Profile & Access Management

• Support user access rights management from onboarding access provisioning and equipment requests to access revocation for leavers.
• Manage staff access reviews for internal and external mobility cases, ensuring timely completion to avoid onboarding delays.
• Work closely with COO/SMC and ISAP PMOs to facilitate smooth onboarding and offboarding processes.

Qualifications and Profile

• Minimum 1-3 years of relevant experience
• Meticulous, analytical, organized, resourceful, independent and self-motivated
• Excellent planning, coordination, and project management skills
• Strong written and verbal communication skills, with the ability to produce clear reports and documentation
• High adaptability and ability to perform effectively under pressure during crisis situations
• Strong interpersonal skills with the ability to engage and influence stakeholders at all levels
• Comfortable working in a fast-paced, international environment across multiple time zones

NOTE:

• For fair employment practices, we are keen on Singaporeans/SPR ONLY.
• This is a DIRECT Contract- 12 months with bank. Renewable subject to performance.