Barista/Service Executive

BREAD YARD PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A popular coffee establishment in Singapore seeks a Barista/Service Executive to ensure excellent customer service and prepare high-quality coffees and beverages. The ideal candidate is passionate about coffees, has great interpersonal skills, and is detail-oriented. Responsibilities include maintaining hygiene standards, handling customer complaints, and ensuring a pleasant ordering experience. This role offers benefits such as annual leave, medical claims, and a provided staff meal.

Benefits

Annual Leave

$300 medical claims per year

Medical Hospitalisation/Work Injury Insurance

Staff meal provided

Yearly Increment upon good performance

Qualifications

• Must possess a hardworking attitude and excellent service skills.
• Passion for coffees, service, and food is essential.
• Detail-oriented and able to maintain smooth operations.

Responsibilities

• Prepare high-quality coffees and beverages.
• Ensure every customer feels welcome.
• Handle customer complaints effectively.

Skills

Excellent attitude

Passionate about coffees

Motivated to delight customers

Good interpersonal skills

Good problem-solving skills

Job description

Barista/Service Executive

Overview

The Barista/Service Executive ensures that all guests are happy and welcome during their visit by ensuring excellent service, communication, and product knowledge. The Barista/Service Executive assists with the running of the floor, the coffee bar, and ensures smooth operations. The Barista/Service Crew has a deep passion for coffees and service.

Duties & Responsibilities

Operations:

• Preparation of high quality coffees and beverages
• Execute latte art
• Calibration of equipment
• Ensure every customer feels welcome to the place
• Provide excellent and friendly service to customers
• Ensure smooth and pleasant ordering experience
• Ensure accurate and professional delivery of food and beverages
• Ensure smooth and polite payment process
• Assist with packing and delivery orders
• Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction
• Willing to go the extra mile for customers while gaining the respect and camaraderie of customers
• Ensure cleanliness and high hygiene standards of all service areas and equipment

Requirements

• Excellent attitude and hardworking
• Very passionate about coffees, service, and food
• Motivated to want to delight and please all our different customers
• Attentive to details and meticulous to ensure smooth operations with minimal errors
• Good interpersonal skills so as to build good working relationships with colleagues and managers
• Good problem-solving skills to ensure continued operations in the face of challenges

Benefits

• Annual Leave
• $300 medical claims per year
• Medical Hospitalisation/Work Injury Insurance
• Staff meal provided
• Yearly Increment upon good performance