Banking Client Migration Specialist

MphasiS Limited; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

MphasiS Limited invites a skilled Client Migration Specialist to join our financial services team in Singapore. You will coordinate end-to-end client migrations, manage onboarding, and liaise with stakeholders to ensure smooth transitions to new banking platforms.

In this fixed-term contract, you’ll validate documentation, track progress, and ensure compliance with banking policies while delivering excellent client service and timely updates.

Qualifications

• 2–5 years of experience in Banking, Financial Services, or Client Operations.
• Strong communication and customer-facing skills.
• Experience in client onboarding, account servicing, or banking operations.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Coordinate end-to-end client migration activities.
• Serve as the primary point of contact for clients throughout the migration process.
• Partner with internal teams to ensure timely completion of migration milestones.
• Validate client documentation, account information, and onboarding requirements.
• Track migration progress and provide regular status updates.
• Resolve client queries and elevate issues when required.
• Ensure compliance with banking policies and regulatory requirements.
• Support post-migration activities to ensure successful client adoption.

Skills

Customer-facing communication

Multitasking

Project coordination

Tools

Excel

Word

Outlook

Job description

MphasiS Limited invites a skilled Client Migration Specialist to join our financial services team in Singapore. You will coordinate end-to-end client migrations, manage onboarding, and liaise with stakeholders to ensure smooth transitions to new banking platforms.

In this fixed-term contract, you’ll validate documentation, track progress, and ensure compliance with banking policies while delivering excellent client service and timely updates.