Bank Guarantee Operations Lead - APAC

ing; Singapore; On-site; SGD 110,000 - 190,000; Full time

Job summary

ING Singapore invites an experienced BG/SBLC professional to manage Bank Guarantee and Standby LC operations across the APAC region. You will coordinate with Front Office, Legal, Client Services and hub teams to ensure controlled, high-quality BG/SBLC processing for ING branches in APAC.

The role requires vetting texts per ICC URDG/UCP/ISP, negotiating with counterparty banks, and supervising end-to-end processing while adhering to global policies and local regulations.

Qualifications

• Acceptable tertiary education with at least 5 - 10 years' relevant experience from reputable banks
• Knowledge of ICC publications - URDG, UCP & ISP, relevant certification issued by ICC is a plus
• Excellent coordination and communication skills
• Familiar with local legal /regulatory / compliance policy in APAC region will be an add value

Responsibilities

• Perform BG / SBLC text vetting following respective ICC rules, including URDG, UCP, ISP and relevant internal procedures and controls
• Coordinate with country stakeholders and/or counterparty banks to negotiate and finalize the text
• Liaison with country client service and hub processing teams to ensure smooth end-to-end transactional processing, following relevant global policy, process instructions, control requirements as well as local operating procedures and observing the service level agreement
• Provide services and support on related matters, including but not limited to claim handling, liability & revenue bookings, periodical fee billing and collection, etc.
• Conduct pre-processing control checks including client / counterparty validation, transactional authentication, credit facility readiness, compliance checking status / completion of checklists, etc.
• Provide post-processing related control tasks, including document signing & dispatch, day end monitoring and reconciliation, account posting accuracy, proper filing of documents etc.
• Monitor auto-renewal terms for BG/ SBLC and take necessary timely actions
• Validate claims to ensure alignment with legal conditions and support related payment /risk bookings
• Provide ongoing monitoring and control for Fees, including periodical billing, payment receipt monitoring and posting, regular reconciliation. Escalate to relevant parties for overdue items.
• Review new type of product or deals before activation, validate relevant process flow
• Support periodical service review management

Skills

Coordination & communication

Regulatory policy knowledge

Banking operations understanding

Education

Tertiary education (Bachelor/Equivalent)

Job description

ING Singapore invites an experienced BG/SBLC professional to manage Bank Guarantee and Standby LC operations across the APAC region. You will coordinate with Front Office, Legal, Client Services and hub teams to ensure controlled, high-quality BG/SBLC processing for ING branches in APAC.

The role requires vetting texts per ICC URDG/UCP/ISP, negotiating with counterparty banks, and supervising end-to-end processing while adhering to global policies and local regulations.