Baggage Support Specialist - 24/7 Shifts

SATS Ltd.; Singapore; On-site; SGD 22,000 - 31,000; Full time

Job summary

SATS Ltd. in Singapore is seeking a baggage handler to assist arriving passengers with mishandled and damaged baggage, raise reports, and trace baggage as required by airlines.

The role also involves helping passengers with odd-sized bags and handling baggage-related hotline inquiries. Applicants should have at least a secondary education, be capable of reading, writing and speaking English, and be comfortable with shift work.

Qualifications

• Must read, write and communicate in English.
• Comfortable with shift work.
• Minimum Secondary Education.

Responsibilities

• Attend to passengers at arrival claims with mishandled and damaged baggage.
• Raise reports of mishandled and damaged bags according to airline requirements.
• Trace mishandled baggage and inform passengers of tracing status.
• Assist passengers with odd-sized bags.
• Answer hotline calls on baggage matters.

Skills

English communication

Education

Secondary education

Job description

SATS Ltd. in Singapore is seeking a baggage handler to assist arriving passengers with mishandled and damaged baggage, raise reports, and trace baggage as required by airlines.

The role also involves helping passengers with odd-sized bags and handling baggage-related hotline inquiries. Applicants should have at least a secondary education, be capable of reading, writing and speaking English, and be comfortable with shift work.