Backend Systems Engineer, C3

NCS Group; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

NCS Group is seeking a skilled Systems Engineer in Singapore to install, test, and implement critical systems in line with industry standards. The role demands robust communication skills and experience in system configuration, ensuring business continuity.

The ideal candidate will manage system changes, conduct root cause analysis, and provide technical guidance to teams and clients throughout Singapore. Apply to drive technological resilience and business impact at NCS Group.

Qualifications

• Required educational qualifications include Nitec, Higher Nitec, diploma or degree in relevant fields.
• Strong communication skills necessary for client and team interactions.

Responsibilities

• Install, test, and implement systems according to specifications.
• Manage system changes and communicate status updates.
• Conduct root cause analysis for system issues.
• Develop service continuity measures and disaster recovery plans.
• Provide expert technical advice to clients and stakeholders.

Skills

System installation and testing

System change management

Root cause analysis

Service continuity measures

Technical advice and guidance

Troubleshooting PSIM

Backend system configuration

Education

Nitec/Higher Nitec/diploma/degree in Electrical Engineering, Electronics Engineering, or Information Technology

Job description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery by combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

• Install, test, and implement systems in accordance with specifications and service level requirements, ensuring compliance with industry best practices.
• Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates to multiple stakeholders.
• Conduct root cause analysis for system issues and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary.
• Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business operations in the event of disruption.
• Provide expert technical advice and guidance on systems to customers and project teams, assisting them in making informed decisions and resolving complex technical issues.
• Good to have troubleshooting skills and resolving issues related to PSIM (Physical Security Information System), CCTV surveillance systems, access control, alarm & intrusion systems, and network infrastructure.
• Must have backend system configuration and setup skill sets & experience as below:
  • Perform CIS hardening for Windows and Linux Server
  • Perform configuration of Linux Server
    • User account with limited privilege (sudoers)
    • SSH account (sshd_config)
    • Password control (chage/passwd)
    • Server restoration with REAR
  • Perform basic computer and network maintenance

Qualifications

• Educational Qualification:
  • Required: Nitec/Higher Nitec/diploma/degree in Electrical Engineering, Electronics Engineering, or Information Technology (IT) from a recognized institution.
• Communication Skills:
  • Strong communication skills, both written and verbal, to effectively communicate with team members, clients, and stakeholders.
  • Ability to explain technical concepts clearly and concisely.