AVP, Site Reliability Engineer

Singapore Exchange Limited; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

SGX Group is seeking an AVP, Site Reliability Engineering to lead reliability, availability, scalability and resilience of critical products and platforms. You will drive observability, automation, incident readiness and recovery engineering to improve service performance and reduce toil.

Collaborating across engineering, infrastructure and product teams, you will push resilience testing, capacity optimization and the responsible use of AI tools to enhance operational efficiency and decision

Qualifications

• Bachelor’s degree in a related field.
• Proven track record in reliability engineering and incident response.
• Experience with cloud platforms and observability tooling.

Responsibilities

• Operate services against defined reliability objectives.
• Build and maintain monitoring, logging and telemetry solutions.
• Independently manage incident resolution and recovery activities.
• Operate systems against agreed SLOs and service targets.
• Develop automation to reduce operational effort and toil, using AI tools.
• Conduct performance analysis and optimisation.
• Forecast and manage capacity for supported services.
• Manage cloud operational services.
• Ensure operational controls and compliance requirements are met.
• Coach other engineers in reliability practices.
• Use agentic AI to accelerate operational workflows.
• Partner with teams to embed reliability by design.

Skills

Observability

Incident management

SRE leadership

Automation

Cloud operations

Education

Bachelor’s degree in Computer Science, Engineering, Information Systems, or related discipline

Tools

Prometheus

Grafana

ELK

AWS CloudWatch

DataDog

Coralogix

EKS

Ansible

Terraform

Python

PagerDuty

Sentry

Job description

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At SGX Group, we create markets. We turn ideas into products and expand access to new opportunities. We are building the future of the exchange in-house: from architecture and platforms to the critical systems that power markets. The biggest decisions are still open to people who join us now.

The opportunity

The AVP, Site Reliability Engineering is a senior SRE lead accountable for the reliability, availability, scalability, and resilience of critical products and platforms. The role drives observability, automation, incident readiness, and recovery engineering to improve service performance and reduce operational toil. Working across engineering, infrastructure, and product teams, this role also leads proactive risk reduction, innovation, and continuous improvement through resilience testing, capacity optimisation, and the responsible use of available AI tools within SGX to enhance operational efficiency and decision-making.

The Site Reliability Engineering team

Site Reliability Engineering keeps the platforms behind SGX Group's business and market infrastructure available, observable, and recoverable.

The team sets the standards other engineering teams work to across service levels, error budgets, observability, incident response and automation. It works across engineering, infrastructure, security, and product, and it owns the practice as well as seen as the SME for ensuring resilience and proactive maintenance and continuous improvement of the estate.

The next phase is about establishing SRE as a discipline rather than a function, moving reliability decisions upstream into design, and reducing the manual work that currently sits behind keeping services up.

What you will do

• Reliability Engineering: Operate services against defined reliability objectives.
• Observability: Build and maintain monitoring, logging and telemetry solutions.
• Incident Management: Independently manage incident resolution and recovery activities.
• SLO / SLA Management: Operate systems against agreed SLOs and service targets.
• Automation: Develop automation to reduce operational effort and toil, utilising modern technology including agentic AI.
• Performance Engineering: Conduct performance analysis and optimisation.
• Capacity & Resilience Planning: Forecast and manage capacity for supported services.
• Cloud & Platform Operations: Independently manage cloud operational services.
• Operational Risk Management: Ensure operational controls and compliance requirements are met.
• Engineering Leadership: Coach other engineers in reliability practices.
• Agentic AI for Reliability & Operations:Use agentic AI to accelerate operational workflows such as alert triage, root-cause analysis, runbook execution support, anomaly investigation and post-incident learning, while ensuring all remediation remains validated and controlled.
• Partner with engineering, infrastructure, security, and product teams to embed reliability by design and continuously improve service stability, scalability, and cost efficiency.

What we are looking for

• Experience: Proven experience in Site Reliability Engineering, cloud operations or platform engineering, including defining SLOs/SLIs, building actionable dashboards and alerts, and leading incident reviews.
• Track record: Track record of improving reliability and operational learning through observability-driven operations, proactive risk identification, toil reduction and error budget governance.
• Technical stack: Hands-on expertise with observability and cloud tooling such as Prometheus, Grafana, ELK, AWS CloudWatch, DataDog, Coralogix and container platforms such as EKS; automation with Ansible AAP, Terraform and Python; and incident and operational tooling such as PagerDuty and Sentry.
• Standards & environment: Strong capability in capacity planning, performance optimisation and cost management within high-availability environments.
• Communication & leadership: Ability to influence cross-functional stakeholders and embed reliability, resilience and continuous improvement into platform engineering practices, applying available AI tools within SGX appropriately to enhance productivity and outcomes.
• Education & certifications: Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related discipline.

What may set you apart

• Domain Knowledge: Exposure to financial market infrastructure, including securities and derivatives trading, clearing, settlement, market operations, or exchange-related systems.

Why this role matters

You will work on technology that underpins critical market infrastructure, where reliability is not a quality attribute of the product. It is the product. When these platforms work, participants trade and capital moves. When they do not, everyone knows within seconds.

The mandate is real. You will decide what reliability means here, how it is measured, and what the organisation is willing to trade for it. The work is demanding and the practice is still being built, which is exactly where the opportunity sits. There are not many chances in a career to establish a discipline rather than inherit one.

About SGX Group

SGX Group is one of the world's most trusted international marketplaces, known for its stability and openness. Anchored in Singapore, we enable price discovery, capital formation and risk management across asset classes, supported by resilient infrastructure and robust clearing. We convene issuers, investors and intermediaries to create and grow markets that stand the test of time. Find out more at www.SGXGroup.com.