AVP, Platform SRE Engineer, SRE&Governance, Group Technology

DBS Bank; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

DBS Bank is seeking a Platform SRE Engineer to ensure high availability of enterprise data engineering and analytics platforms. You will implement monitoring guidelines, automate toil, and improve resiliency while integrating observability with CI/CD pipelines.

You will work with AppDynamics, ELK, Grafana and OTEL among other tools, focusing on performance, dashboards, and proactive incident management to drive efficiency and reliability across the platform.

Qualifications

• University degree in computer science or related field.
• Experience with observability and monitoring in enterprise environments.

Responsibilities

• Develop monitoring guidelines and onboarding for applications using observability tools.
• Implement observability standards across the enterprise in AppDynamics and other tools.
• Automate routine tasks and reporting via APIs and scripting.
• Identify and resolve performance issues via traces, logs and metrics.
• Collaborate with stakeholders to define performance metrics and monitoring needs.
• Create documentation and share knowledge to promote learning.
• Design and implement monitoring to track performance and optimize efficiency.
• Develop dashboards and reports for actionable insights.
• Integrate observability stack with CI/CD pipelines and other DevOps tooling.
• Configure and fine-tune alerts to detect issues proactively.
• Review monitoring processes to improve effectiveness.
• Work with application teams on long-term monitoring strategies.
• Create data retention policies and RBAC controls.
• Perform maintenance and ensure EOS/EOL is maintained.

Skills

Strong communication skills

Passion for learning new tech

Passion for coding

10+ years of IT experience

SRE practices and thinking

Troubleshooting & problem-solving

Design discussion contribution

Open source engagement

Education

University degree in Computer Science or related field

Tools

AppDynamics

ELK Stack

Grafana

OpenTelemetry (OTEL)

Confluent Kafka

Prometheus

Dynatrace

Datadog

New Relic

Splunk

Unix/Linux/Shell/Python scripting

Job description

Job Objective

DBS Bank is looking for a Platform SRE Engineer with experience working on enterprise level data engineering, analytics, and observability applications. The SRE engineer would be responsible for ensuring high availability of the platform services and perform continuous improvements to increase the platform’s efficiency and resiliency. The SRE engineer will also perform automation development tasks to remove toil and increase the team’s productivity.

Roles and Responsibilities

1. Develop monitoring and onboarding guidelines for various applications using observability platform stack, ensuring accurate monitoring and data collection.
2. Implement Observability standards, best practices, operations and processes for the Enterprise in AppDynamics & other observability tools
3. Automate routine tasks and reporting processes using APIs and scripting, reducing manual effort and improving efficiency in AppDynamics & other observability tools
4. Identify and resolve performance issues through detailed analysis of transaction traces, application logs, and system metrics.
5. Collaborate with stakeholders to define performance metrics and monitoring requirements aligned with business goals.
6. Contribute to internal knowledge bases, create documentation, and share insights with the team to promote a culture of learning and collaboration.
7. Design and implement monitoring solutions to track application performance, identifying bottlenecks, capacity planning and optimising system efficiency.
8. Develop custom dashboards and reports to provide actionable insights and drive decision-making processes.
9. Collaborate with development and operations teams to integrate Observability platform stack with CI/CD pipelines and other DevOps tools.
10. Configure and fine-tune alerts to proactively detect and address performance issues before they impact end-users.
11. Continuously review and enhance monitoring processes and methodologies to improve efficiency and effectiveness.
12. Work with application teams to develop long-term monitoring strategies that align with business goals and technology roadmaps.
13. Create data retention polices and access controls (RBAC) to manage user permissions.
14. Perform application maintenance, patching, upgrading controller versions, agents etc and ensure EOS/EOL is maintained.

Deliverables

1. Ensure on-time delivery of tasks and projects.
2. Ensure continuous uptime of applications and services.
3. Ensure no security or audit issues.

Job Dimensions

1. Comply to bank standards to track and follow up on the assigned projects.
2. Cover all areas in application and infrastructure operations of the platform.

Requirements

1. You should be a university graduate (computer science or related field) with good experience working with contemporary technologies and scripting languages.
2. Strong communication skills and ability to explain protocol and processes with team and management
3. A passion for learning and using new technologies in the open-source communities.
4. A passion for coding.
5. Min 10 years of IT work experience.
6. Working knowledge in AppDynamics, ELK Stack, Grafana, Open Telemetry (OTEL)
7. In-depth experience in Unix/Linux/Shell/Python scripting with quality, scalability, and extensibility.
8. Experience in triaging and troubleshooting application problems quickly in monitoring tools by using various techniques - Transaction snapshots, Diagnostic Sessions, Data Collectors
9. Knowledgeable and experienced in SRE (Site Reliability Engineering) practices covering monitoring, observability, performance management, automation, and resiliency.
10. Knowledge in Confluent Kafka, Prometheus & other APM tools (Dynatrace, Datadog, New Relic, Splunk) is a plus.
11. Knowledge in AI/ML capabilities to automate RCA’s and shorter MTTR when issues arise.
12. Good understanding of Network routing, Load balancing and Networking protocols; a base knowledge of TCP/IP, with an understanding of HTTP and DNS
13. Ability to contribute to discussions on design and strategy.
14. Good problem diagnosis and creative problem-solving skills

Location:

DBS Asia Hub

Job:

Technology

Schedule:

Regular

Employee Status:

Full time