AVP, People Operations & Advisory

GIC; Singapore; Hybrid; SGD 150,000 - 210,000; Full time

Benefits offered by this job

Flexible work arrangement

Four days in office per week

Job summary

GIC in Singapore is seeking an Assistant Vice President for People Operations & Advisory (POA). You will lead HR operations across recruitment, lifecycle activities, mobility, payroll and benefits, by designing simple, reliable processes backed by data and governance.

You will turn complex people processes into efficient experiences, shaping colleagues' journeys and ensuring compliant HR systems. This role requires experience with HR data and process improvements.

Qualifications

• Degree in any discipline with at least 5 years of relevant work experience.
• Solid working knowledge of local employment law and statutory requirements, HR systems and data.
• Hands on experience with Microsoft suite of applications. Experience with SuccessFactors and ServiceNow is an added advantage.
• Demonstrated ability to redesign or automate HR processes with measurable outcomes and AI tool usage.

Responsibilities

• Manage and govern employee life cycle activities independently, leveraging technology and data to scale processes and improve employee experience.
• Deliver HR services to SLAs and quality standards, managing case volumes and escalations.
• Be a trusted advisor for the organisation, handling HR policy queries professionally.
• Identify, design and lead process improvements and automation initiatives.
• Analyze HR operational issues, identify root causes, and implement sustainable solutions.
• Maintain accurate HR records and ensure compliance with employment legislation and data protection obligations.

Skills

HR systems

Data analysis

AI tools

Microsoft Office

Education

Bachelor's degree

Tools

SuccessFactors

ServiceNow

Microsoft Office

Job description

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Job Function: Human Resource & Organization Department

Job Type: Permanent

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Human Resource & Organization Department

The Human Resource & Organization Department champions the people agenda for GIC. We invest in talent and organization development to maximize the potential of our people for long-term sustainable performance. We are organized by strategic HR domains and work in partnership with business groups to manage talent and build impactful teams. Our HR domains are: Talent & Organization Strategies, GIC School, Talent Acquisition, Early Careers, HR Business Partnership, People Analytics & Solutions, and People Operations & Advisory.

People Operations & Advisory (POA)

We are looking for a suitable candidate to join the HR POA Team as an Assistant Vice President (AVP). You will be part of the team responsible for delivering HR operations across recruitment and employee life cycle activities, mobility, payroll, and benefits related matters by designing and implementing simple, and efficient systems and processes.

You will shape how colleagues experience their journey with us. You will turn complex people processes into simple, reliable experiences, backed by trusted data and strong governance that keep GIC compliant.

What will you do as an AVP, People Operations & Advisory?

• Manage and govern employee life cycle activities independently, leveraging technology and data to scale processes and improve employee experience.
• Deliver HR services to agreed Service Level Agreements (SLAs) and quality standards, managing case volumes and escalations to ensure timely, accurate resolution.
• Be a trusted advisor for the organisation, exercise sound judgement in handling HR policy and procedure queries professionally and confidently.
• Identify, design and lead process improvements and automation initiatives that reduce manual effort, strengthen controls and drive operational excellence.
• Analyse HR operational issues, identify root causes, and implement sustainable solutions that strengthen process controls and reduce operational risk.
• Manage and maintain accurate HR records in employee files and HR systems, and ensure HR processes comply with applicable employment legislation, regulatory requirements, internal policies and data protection obligations.
• Create and update Standard Operating Procedures (SOPs), train colleagues on new systems and processes, and plan and run User Acceptance Testing (UAT) for HR systems enhancements.Support change management and communication for new processes and systems to drive adoption.
• Collaborate with internal and external stakeholders to meet shared objectives and resolve cross-functional issues.
• Support audit and timely remediation of findings, and participate in HR projects and other assignments as needed.

What qualifications or skills should you possess in this role?

• Degree in any discipline, with at least 5 years of relevant work experience, preferably in multinational companies.
• Solid working knowledge of local employment law and statutory requirements, HR systems and data. Hands on experience with Microsoft suite of applications. Experience with SuccessFactors and ServiceNow system is an added advantage.
• Proven track record of redesigning or automating HR processes with measurable outcomes. Demonstrated practical use of AI tools to improve work quality and efficiency.
• Self-driven, hands-on and accountable, with strong follow-through, a positive attitude and a drive to keep learning.
• Analytical and resourceful problem-solver with strong attention to detail and experience handling large volumes of data.
• Clear written and verbal communication, with the ability to work with varied stakeholders.
• Demonstrated ability to maintain confidentiality, integrity, and professionalism in all aspects.
• Demonstrated ability to manage multiple priorities and tight timelines in a fast-paced environment.

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact..

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please email [e-mail] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn More about ourHuman Resource & Organization Department here :

https://gic.careers/group/human-resource-organization/