APAC Operational Risk Incident Lead

SMBC Group; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

SMBC Group is seeking an experienced risk management professional to independently review operational incidents across APAC, ensure RCA quality, and challenge first-line reporting. The role involves escalation, governance reporting, and stakeholder engagement to drive remediation.

Ideal candidates have 5–7 years in wholesale banking, strong English communication, and familiarity with incident management tools and regulatory frameworks.

Qualifications

• Degree in Finance, Accountancy, Business Administration or Law, or Diploma in Banking and Finance.
• Professional certifications (CA/ACCA/CPA/FRM/PRM/ICA/ACAMS) are advantageous.
• Minimum 5–7 years in wholesale/full bank or financial institution, with risk focus.

Responsibilities

• Review operational incidents reported by APAC offices; assess RCA and preventive actions.
• Challenge first-line reporters and confirm closure of related action plans.
• Monitor risk exposure and escalate to senior management as required.
• Prepare IR emails to Head Office for incidents meeting thresholds.
• Contribute to APAC and Head Office risk reporting and governance meetings.
• Engage with Branch Heads, Control Functions and Head Office to drive remediation.
• Support process enhancements, including regulatory reporting frameworks.
• Identify opportunities for process optimization across APAC offices.
• Support automation, dashboards, and workflow tools for incident analysis.
• Advise APAC offices on Head Office rules and Connected Risk usage.
• Maintain APAC ORE Framework, reporting guidelines and audit responses.
• Assist internal/external audits and regulatory inspections as needed.
• Identify AI use cases for incident analysis and reporting automation.

Skills

Stakeholder management

English communication

Analytical skills

Problem solving

Attention to detail

Proactive

Education

Degree in Finance/Accounting/Business Admin/Law

Diploma in Banking & Finance

Professional certifications advantageous

Tools

Incident management systems (Connected Risk / GRC)

RCA methodologies

Regulatory reporting tools

Job description

SMBC Group is seeking an experienced risk management professional to independently review operational incidents across APAC, ensure RCA quality, and challenge first-line reporting. The role involves escalation, governance reporting, and stakeholder engagement to drive remediation.

Ideal candidates have 5–7 years in wholesale banking, strong English communication, and familiarity with incident management tools and regulatory frameworks.