AVP, Commercial Lines: Product & Underwriting Leader

Singlife; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Singlife is seeking a role focused on growing the business through expanding intermediary networks and partnerships while overseeing underwriting referrals. You will build relationships with external partners and manage daily underwriting operations to sustain high service levels.

The role requires a degree in Business or related field, with 5+ years in commercial lines and a proactive, independent work style in a dynamic environment.

Qualifications

• Degree in Business, Marketing, Communications or related field.
• Certificate of General Insurance (BCP / PGI / CGI).
• 5+ years’ experience in commercial lines product/portfolio, growth marketing, partnerships management, or strategic initiatives (financial services/insurance preferred).
• Understanding of go-to-market planning, customer segmentation and campaign measurement; familiarity with insurance products and distribution journeys; basic financial acumen to interpret business performance and trade-offs.
• Commercial Lines underwriting experience, with working knowledge of rating, risk selection, referrals, policy/endorsement workflows and technical knowledge in products.

Responsibilities

• Identify and establish strategic partnerships with key stakeholders and other relevant organizations especially external stakeholders
• Negotiate and manage partnership agreements to ensure mutual benefits and alignment with company goals.
• Identify and analyze market trends, customer needs, and competitive landscape to drive product innovation.
• Support product development & enhancement, market benchmarking, daily underwriting operations and referrals

Skills

Partnerships management

Underwriting

Market analysis

Go-to-market planning

Campaign measurement

Education

Bachelor's degree in Business/Marketing/Communications

Certificate of General Insurance (BCP/PGI/CGI)

Job description

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Purpose of the role:

The person is responsible for driving profitable business growth through expanding intermediary network/partnerships and sound underwriting.

This role will build relationship with external partners and manage the daily underwriting operation and referrals, maintaining the high customer service level.

Responsibilities:

· Identify and establish strategic partnerships with key stakeholders and other relevant organizations especially external stakeholders

· Negotiate and manage partnership agreements to ensure mutual benefits and alignment with company goals.

· Identify and analyze market trends, customer needs, and competitive landscape to drive product innovation.

· Support product development & enhancement, market benchmarking, daily underwriting operations and referrals

Requirements:

Degree in Business, Marketing, Communications or a related field

· Certificate of General Insurance (BCP / PGI / CGI)

· 5+ years’ experience in commercial lines product/portfolio, growth marketing, partnerships management, or strategic initiatives (financial services/insurance preferred).

· Understanding of go-to-market planning, customer segmentation and campaign measurement; familiarity with insurance products and distribution journeys; basic financial acumen to interpret business performance and trade-offs.

· Commercial Lines underwriting experience, with working knowledge of rating, risk selection, referrals, policy/endorsement workflows and technical knowledge in products.

· Positive personality, proactive, able to work independently as well as in teams