Automation Engineer – Desk-Side Asset Management

HCL Technologies Limited; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

HCL Technologies Singapore is seeking an Engineer - Desk Side Services to enhance asset management through automation, ITIL-aligned processes, and reliable code. You will develop and maintain tools, respond to client requests, ensure quality and cost targets, and collaborate across teams to deliver stable, scalable solutions.

The role emphasizes strong communication, comprehensive documentation, and proactive problem solving to minimize downtime and maximize service continuity for our global

Qualifications

• Basic understanding of asset management services and related technologies.
• Familiarity with programming languages relevant to asset management solutions.
• Knowledge of troubleshooting processes and techniques for resolving software issues.
• Strong communication skills for collaboration with clients and documentation purposes.

Responsibilities

• Develop code for asset management projects using relevant languages and technologies, ensuring time, quality, and cost standards.
• Maintain existing asset management systems by troubleshooting and resolving issues to ensure service continuity.
• Collaborate with clients to gather new feature requests and implement enhancements in asset management solutions.
• Create and maintain comprehensive documentation for code, processes, and system configurations.

Skills

Asset management knowledge

Programming languages familiarity

Troubleshooting skills

Client communication

Job description

HCL Technologies Singapore is seeking an Engineer - Desk Side Services to enhance asset management through automation, ITIL-aligned processes, and reliable code. You will develop and maintain tools, respond to client requests, ensure quality and cost targets, and collaborate across teams to deliver stable, scalable solutions.

The role emphasizes strong communication, comprehensive documentation, and proactive problem solving to minimize downtime and maximize service continuity for our global