Audiology Operations and Testing Assistant

NHG Health; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

NHG Health invites an enthusiastic Support Audiology Team member to assist in administrative, operational and clinical duties within our hospital setting in Singapore. You will check hearing aid inventory, process invoices, assist patients, and perform basic audiological assessments under on-the-job training, using EPIC for documentation and coordinating with IT and vendor partners.

This role offers exposure to a multidisciplinary environment and opportunities to develop practical skills in

Responsibilities

• Check hearing aid inventory stock, tally invoice amount and record update
• Ensure timely stock delivery, follow up with vendor and Audiologists when needed
• Raise payment request for Audiology department purchases
• Identify invoice discrepancy and follow up with relevant parties for adjustments (e.g. PSA, Business Office, vendor, patient)
• Work with IT department for Audiology software installations and raise IT ticket when needed
• Maintain department asset list, equipment preventive maintenance record
• Assist in claim submissions and audit checking
• Handle Audiology queries and call for rescheduling when needed
• Triage patients who are referred for Audiology services
• Upload vendor reports onto hospital system (EPIC)
• Perform daily Audiology equipment check before daily clinic operation
• Perform Pure Tone Audiometry and Tympanometry
• Upload results onto hospital system (EPIC)

Job description

NHG Health invites an enthusiastic Support Audiology Team member to assist in administrative, operational and clinical duties within our hospital setting in Singapore. You will check hearing aid inventory, process invoices, assist patients, and perform basic audiological assessments under on-the-job training, using EPIC for documentation and coordinating with IT and vendor partners.

This role offers exposure to a multidisciplinary environment and opportunities to develop practical skills in