Audio Visual (AV) Site Support

TOTAL INTEGRATION RESOURCES PTE. LTD.; Singapore; On-site; SGD 31,000 - 55,000; Full time

Job summary

TOTAL INTEGRATION RESOURCES PTE. LTD. is seeking an AV Technician / Operations Executive to operate and manage day-to-day AV and VC systems for both virtual and physical events.

You will plan schedules for multiple Teams/VC meetings, ensuring setups and tests are completed, and perform preventive maintenance to keep systems in optimal condition. You will provide Level 1 support for fault rectification, produce monthly maintenance reports, and closely coordinate with Facilities Management to

Qualifications

• At least 1 year of experience in AV equipment operations and maintenance.
• Good communication and interpersonal skills with attention to detail.
• Solid knowledge of MS Teams and Polycom systems.
• Positive working attitude and ability to handle stress.

Responsibilities

• Operate and run day-to-day AV and VC systems for virtual and physical events.
• Plan and manage schedules for multiple Teams/VC meetings to ensure setup and tests are completed.
• Perform predictive and preventive maintenance to keep AV/VC systems in good working order.
• Provide Level 1 support for fault rectification.
• Produce monthly maintenance reports for filing and review.
• Collaborate with Facilities Management on operations.
• Attend to maintenance service requests.
• Maintain asset inventory with labeling and incident reports.
• Coordinate and supervise rectification, maintenance, replacement, and upgrading works.

Skills

AV operations

Maintenance

MS Teams

Polycom

Communication

Teamwork

Tools

MS Teams

Polycom

Job description

Daily Operations

• Operate and run day to day AV and VC system for virtual and physical events
• Plan and manage schedule for multiple Teams/ VC meeting to ensure setup and tests are done
• Responsible in ensuring AV and VC system are in good working condition by conducting predictive and preventive maintenance
• Providing Level 1 support on fault rectification works
• Produce monthly report of the maintenance checks for filing and checking
• Working closely with Facilities Management team on operation.
• Attending to maintenance service requests
• Maintain an asset inventory with proper labelling as well as problem and incident reports
• Coordinate and supervise the rectification of AV and VC defects, maintenance, replacement and upgrading works
• Monitor and attend to maintenance service requests

Who we are looking for

• Technicians/ Operational Executive shall have at least 1 year experiences in audio visual (AV) equipment operations and maintenance
• Good communication and interpersonal skills, with an eye for detail
• Well knowledge on MS Teams and Polycom system
• Positive working attitude
• Able to handle stress and multi-tasking
• Good team player