ATM Operations Expert (AIR Lab)

Thales Group; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

Thales Group in Singapore is seeking an ATM Operations Expert to drive Future ATM initiatives within AIR Lab. You will bring deep knowledge of ANSP/ATMS environments, operate in Agile teams, and contribute to real-time, safety-critical ATM systems.

The role emphasizes customer advocacy, operational concept development, and hands-on testing of future air traffic management components, with training and workshops to propagate awareness across squads.

Qualifications

• Knowledge of ANSP and ATMS technical deployment environments.
• Knowledge in software development, testing and validation platforms for ATM, real time software applications and/or safety critical systems.
• Experience working in Agile teams and understanding of Agile principles.

Responsibilities

• Act as Customer Advocate for Future ATM Operational Value and collaborate on trends and use cases.
• Assess trends and use cases in Future ATM.
• Develop ATM concept of operations and refine ATC user stories.
• Create, refine and groom use cases and their user stories; ensure they are clear and testable.
• Demonstrate and test operational components; assist in workshops and documentation.
• Provide ATM awareness training for squad members and support CAAS perspectives.
• Document CAAS vision of a future system and deliverables.
• Assess and validate operational benefits of AIR Lab use cases.

Skills

ANSP/ATMS environments

Agile methods

Real-time software

Safety-critical systems

Learning agility

Team collaboration

Job description

## ATM Operations Expert (AIR Lab)Applyremote type: Hybridlocations: Singaporetime type: Full timeposted on: Posted Todayjob requisition id: R0333780Location: Singapore, SingaporeThales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.**Responsibilities:*** Brings the knowledge of long-term trends in operations and supporting systems including key worldwide initiatives and current and future roadmaps for key industry suppliers.* Has participated in international ATM (Air Traffic Management) events and conferences, bringing a broad understanding of the ATM stakeholders, including a diversity of ANSPs, regulators and agencies, their roles and their key activities and areas of innovation.* Brings ATM training experience and knowledge of instructor’s needs, as well as ATM system / ATM system definition, development, testing and acceptance experience (10 years is appreciated but not necessary)The Operational Lead supports the squads as Customer Advocate for Future ATM (Air Traffic Management) Operational Value, collaborating in activities such as:* Assessment of trends and use cases in Future ATM* ATM concept of operations development* ATC user stories creation, development and refinement: continuous grooming of use cases and their user stories (make them clear, feasible, testable)* Refinement, demonstration and testing of operational components* ATM awareness training for squad members and daily support with operational concepts extending the support received from CAAS and ensuring that operational concepts are maintained throughout the definition, production and testing phases* Supporting workshops from the operational perspective and create deliverables to document CAAS’s vision of a future system* Capability to assess and validate the operational benefits of the use cases in AIR Lab**Requirements:*** Knowledge of ANSP and ATMS technical deployment environments* Knowledge in Software development, testing and validation platforms for ATM, real time software applications and/ or safety critical systems* Previous experience working in Agile teams and demonstrated understanding of Agile principles and practices* Learning agility, capability to work in a team and create synergies to resolve complex problems together and to optimise and simplify complex solutionsAt Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.