Associate, Technical Business Analyst, Institutional Banking Group Technology, Group Technology

DBS Bank Ltd; Singapore; On-site; SGD 55,000 - 85,000; Full time

Job summary

DBS Bank Ltd. is seeking an Associate Business Analyst to join the Corporate Internet Banking Platform (CIBP) team.

You will analyze business requirements, document specifications, and support Agile delivery across web and mobile channels for Accounts, Virtual Accounts, Loans, Cards, Wealth Management, Liquidity Management, and FX. You will work with Product Owners and Engineers to ensure clear requirements, maintain BRD/FSD/user stories, and participate in sprint planning, UAT support, and

Qualifications

• Bachelor’s Degree in Business, Finance, IT, CS, Engineering, or related discipline.
• 2 to 4 years of Business Analysis experience in banking, financial services, or technology organizations.
• Exposure to Corporate Internet Banking, Transaction Banking, Cash Management, Retail Banking, Wealth Management, or Digital Banking platforms is preferred.
• Understanding of banking products and services including accounts, deposits, virtual accounts, loans, cards, wealth management, liquidity management, and FX.
• Familiarity with business analysis techniques including requirement gathering, process mapping, gap analysis, and user story definition.
• Ability to translate business requirements into clear functional requirements for development teams.
• Strong analytical, communication, and stakeholder management skills.
• Experience in Agile delivery environments.
• Familiarity with AI productivity tools such as Microsoft Copilot, ChatGPT, Claude, Gemini.

Responsibilities

• Gather, analyse, and document business requirements with stakeholders and BA peers.
• Support delivery of enquiries and servicing capabilities across Accounts, Virtual Accounts, Loans, Cards, Wealth Management, Liquidity, and FX.
• Prepare BRD, FSD, user stories, process flows, business rules, acceptance criteria, and traceability docs.
• Facilitate requirement clarification sessions and workshops with business and tech teams.
• Analyze processes for improvements, digitalization, and operational efficiency.
• Work with engineering to ensure requirements are understood and implemented.
• Support sprint planning, backlog grooming, and refinement in Agile delivery.
• Assist with test scenarios and UAT, ensuring traceability of decisions and scope changes.
• Collaborate with cross-domain teams (Accounts, Entitlements, Approvals, Notifications, Dashboard, Shared Services).
• Support release planning, implementation, and post-production issue analysis.
• Leverage AI productivity tools while adhering to governance standards.

Skills

Requirements gathering

Process mapping

Gap analysis

User story definition

Functional specification

Agile delivery

JIRA

Confluence

Microsoft Office

Visio

API/microservices familiarity

Education

Bachelor's degree in Business/Finance/IT/CS/Engineering

Tools

JIRA

Confluence

Microsoft Office

Visio

Job description

The Role

We areseekinga motivated and detail-oriented Associate Business Analyst to join the Corporate Internet Banking Platform (CIBP) team. The role will support the analysis, documentation, and delivery of digital banking capabilities across Asset & Liability domains including Accounts, Virtual Accounts, Loans, Cards, Wealth Management, Liquidity Management, and Foreign Exchange (FX).

The successful candidate will work closely with Product Owners, Senior Business Analysts, Architects, and Engineering teams toanalysebusiness requirements, document functional specifications, support Agile delivery, and ensure solutions meet business and customer needs across web and mobile channels. The platform includes customer-facing capabilities, entitlement-driven access, workflow integration, notifications, servicing functions, and cross-domain interactions.

Key Responsibilities

• Work with business stakeholders, Product Owners, and Senior Business Analysts to gather,analyse, and document business requirements.

• Support the delivery of enquiry and servicing capabilities across:

• Accounts

• Virtual Accounts

• Loans

• Cards

• Wealth Management

• Liquidity Management

• Foreign Exchange (FX)

• Prepare andmaintain:

• Business Requirement Documents (BRD)

• Functional Specification Documents (FSD)

• User Stories

• Process Flows

• Business Rules

• Acceptance Criteria

• Traceability Documentation

• Facilitate requirement clarification sessions and workshops with business and technology teams.

• Analysebusiness processes andidentifyopportunities for process improvements, digitalization, and operational efficiency.

• Work closely with Engineering teams to ensure requirements are clearly understood and accurately implemented.

• Support sprint planning, backlog grooming, requirement refinement, and Agile delivery activities.

• Assistwith defining test scenarios,validatingdelivered functionality, and supporting User Acceptance Testing (UAT).

• Ensure business requirements, assumptions, decisions, andscopechanges are properly documented and traceable.

• Collaborate with cross-domain teams including Accounts, Entitlements, Approvals, Notifications, Dashboard, and Shared Services to ensure consistency across the platform.

• Support release planning, implementation activities, and post-production issue analysis whenrequired.

• Leverage AI-enabled productivity tools for requirement analysis, documentation preparation, and process modelling while adhering to governance standards.

Requirements

• Bachelor’s Degree in Business, Finance, Information Technology, Computer Science, Engineering, or related discipline.

• 2 to 4 years of Business Analysis experience in banking, financial services, or technology organizations.

• Exposure to Corporate Internet Banking, Transaction Banking, Cash Management, Retail Banking, Wealth Management, or Digital Banking platforms is preferred.

• Understanding of banking products and services including:

• Accounts and Deposits

• Virtual Accounts

• Loans

• Cards

• Wealth Management

• Liquidity Management

• Foreign Exchange (FX)

• Familiarity with business analysis techniques including:

• Requirement Gathering

• Process Mapping

• Gap Analysis

• User Story Definition

• Functional Specification Documentation

• Ability to translate business requirements into clear and structured functional requirements for development teams.

• Strong analytical and problem-solving skills.

• Strong written and verbal communication skills.

• Experience working in Agile delivery environments.

• Familiarity with:

• JIRA

• Confluence

• Microsoft Office

• Visio or Process Modelling Tools

• Understanding ofAPI-based systems, microservices, digital channels, or enterprise platforms will beadvantageous.

• Exposure to entitlement frameworks, workflow approvals, notifications, audit controls, customer servicing journeys, and digital banking user experienceswill bebeneficial.

• Familiarity with AI productivity tools such as:

• Microsoft Copilot

• ChatGPT

• Claude

• Gemini

Preferred Attributes

• Strong attention to detail and documentation quality.

• Ability to work in a fast-paced Agile delivery environment.

• Ability to manage multiple requirements and priorities simultaneously.

• Strong stakeholder engagement and relationship management skills.

• Eagerness tolearnbanking products, digital banking processes, and modern technology platforms.

Location:

DBS Asia Hub

Job:

Technology

Schedule:

Regular

Employee Status:

Full time