Associate, Product - Savings & Investments

Singlife; Singapore; Sur place; SGD 90 000 - 130 000; Plein temps

Résumé du poste

Singlife is seeking an Associate, Product - Savings & Investments in Singapore to support the product manager across the full lifecycle of savings and investment propositions. The role focuses on developing new product concepts, enhancing existing features, and ensuring competitive positioning and profitability.

You will collaborate with cross-functional teams, coordinate regulatory and governance filings, and help translate market insights into concrete requirements, product specs, and training

Qualifications

• 3+ years prior experience in roles involving proposition, product development and/or funds management in the life insurance or reinsurance is preferred.
• Proficient in the various types of insurance products and investment-linked funds, including customers’ needs that it serves, distributors’ preference and cost/benefit to the company.
• Able to comprehend and resolve system, operational and implementation issues effectively.
• Academic: Degree in Actuarial /Mathematics/Business/Finance/Accountancy/ Economics

Responsabilités

• Support the Product Manager in driving product improvements across the full product lifecycle through strategies including new product propositions, enhancements, and rationalisation.
• Brainstorm and generate innovative product ideas through customer research, market analysis, distributor and customer feedback and complaints, portfolio insights and emerging industry trends.
• Assist in evaluating and defining product features and benefits by assessing customer needs, market information, competitive positioning, pricing viability, distributor preferences, implementation feasibility, and commercial outcomes to ensure propositions are relevant and differentiated.
• Prepare product specifications, business cases, governance submissions, regulatory filings, product summaries, product terms and conditions and other product-related documentation, ensuring consistency across all materials.
• Support end-to-end product pre-launch and post-launch activities, including the development of marketing collaterals and training materials; support product launch events and training; and manage operational and regulatory requirements including user story review, sign-offs and Day-2 issue closure.
• Assist in the review and assessment of existing products, including preparing supporting analysis and documentation.
• Ensure compliance with all applicable regulatory requirements and internal business standards related to product management.
• Coordinate Fair Dealing product due diligence, including the assessment of suitable customer segments, appropriate distribution channels, and training requirements.
• Conduct regular competitor and market benchmarking to identify gaps, opportunities, and threats, and translate findings into actionable recommendations for product strategy and proposition design.
• Track and analyse key product and portfolio metrics, including sales performance, claims experience, lapse and persistency trends, customer feedback, and profitability indicators to support portfolio actions and generate insights for product strategy.
• Serve as a product subject matter expert (SME) by responding promptly and clearly to product-related queries across internal functions and distribution channels, and support the resolution and recovery of product-related issues.
• Maintain accurate, current, and well-controlled product records, approval evidence, checklists, masterlists, and process documentation.
• Liaise with fund houses and other relevant stakeholders on fund-related matters, including fund updates, corporate actions, changes to fund features or documentation, and other matters impacting the funds offered under the company’s products, ensuring fund administration activities are completed within the stipulated timelines.
• Assist in fund services activities which include the production and consolidation of fund factsheets, fund summary updates, product highlights sheet and semi-annual and annual fund reports.
• Monitor and review the existing fund range, including fund performance and other relevant fund developments, and support the assessment of potential actions or changes to ensure the fund offering remains relevant to the product proposition and customers.
• Support the onboarding, replacement, closure or other changes to funds, including assessment of the impact on existing products and customers, preparation of relevant documentation and coordination within internal and external stakeholders for implementation.

Connaissances

Product development

Funds management

Regulatory compliance

Stakeholder management

Formation

Actuarial/Mathematics/Business/Finance/Accounting/Economics

Description du poste

Associate, Product - Savings & Investments Singapore, Singapore, Singapore Permanent - Full Time

Job Description

Singlife is a leading homegrown financial servicescompany, offering consumers a better way to financial freedom. Throughinnovative, technology-enabled solutions and a wide range of products andservices, Singlife provides consumers control over their financial wellbeing atevery stage of their lives.

In addition to a comprehensive suite of insurance plans,employee benefits, partnerships with financial adviser channels andbancassurance, Singlife offers investment and advisory solutions through itsGROW with Singlife platform. It also offers the Singlife Account, amobile-first insurance savings plan.

Singlife is the exclusive insurance provider for theMinistry of Defence, Ministry of Home Affairs and Public Officers GroupInsurance Scheme. Singlife is also an official signatory of the United NationsPrinciples for Sustainable Insurance and the United Nations-supportedPrinciples for Responsible Investment, affirming its commitment to finding abetter way to sustainability.

The merger of Aviva Singapore and Singlife was announcedin September 2020 and created one of the largest homegrown financial servicescompanies in Singapore in a deal valued at S$3.2 billion. It was the largestinsurance deal in Singapore at the time. Singlife was subsequently acquired bySumitomo Life in March 2024, one of Japan’s leading life insurers, which valuedSinglife at S$4.6 billion, making the transaction one of the largest insurancedeals in Southeast Asia.

Responsibilities

• Support the Product Manager in driving productimprovements across the full product lifecycle through strategies including newproduct propositions, enhancements, and rationalisation, as well as initiatives aimed at improving persistency rates, growing sales and revenue, and achievingcost efficiencies.
• Brainstorm and generate innovative product ideas through customer research, market analysis, distributor and customer feedback and complaints, portfolio insights and emerging industry trends.
• Assist in evaluating and defining productfeatures and benefits by assessing customer needs, market information, competitive positioning, pricing viability, distributor preferences, implementation feasibility, and commercial outcomes to ensure propositions are relevant and differentiated.
• Prepare product specifications, business cases, governance submissions, regulatory filings, product summaries, product termsand conditions and other product-related documentation, ensuring consistencyacross all materials.
• Support end-to-end product pre-launch andpost-launch activities, including the development of marketing collaterals andtraining materials; support product launch events and training; and manageoperational and regulatory requirements including user story review, sign-offsand Day-2 issue closure.
• Assist in the review and assessment of existingproducts, including preparing supporting analysis and documentation.
• Ensure compliance with all applicable regulatoryrequirements and internal business standards related to product management.
• Coordinate Fair Dealing product due diligence,including the assessment of suitable customer segments, appropriatedistribution channels, and training requirements.
• Conduct regular competitor and marketbenchmarking to identify gaps, opportunities, and threats, and translatefindings into actionable recommendations for product strategy and propositiondesign.
• Track and analyse key product and portfoliometrics, including sales performance, claims experience, lapse and persistencytrends, customer feedback, and profitability indicators to support portfolioactions and generate insights for product strategy.
• Serve as a product subject matter expert (SME)by responding promptly and clearly to product-related queries across internalfunctions and distribution channels, and support the resolution and recovery ofproduct-related issues.
• Maintain accurate, current, and well-controlledproduct records, approval evidence, checklists, masterlists, and processdocumentation.
• Liaise with fund houses and other relevantstakeholders on fund-related matters, including fund updates, corporateactions, changes to fund features or documentation, and other matters impactingthe funds offered under the company’s products, ensuring fund administrationactivities are completed within the stipulated timelines.
• Assist in fund services activities which includethe production and consolidation of fund factsheets, fund summary updates,product highlights sheet and semi-annual and annual fund reports.
• Monitor and review the existing fund range,including fund performance and other relevant fund developments, and supportthe assessment of potential actions or changes to ensure the fund offeringremains relevant to the product proposition and customers.
• Support the onboarding, replacement, closure orother changes to funds, including assessment of the impact on existing productsand customers, preparation of relevant documentation and coordination withinternal and external stakeholders for implementation.

Requirements

• 3+ years prior experience in roles involvingproposition, product development and/or funds management in the life insuranceor reinsurance is preferred.
• Proficient in the various types of insuranceproducts and investment-linked funds, including customers’ needs that itserves, distributors’ preference and cost/benefit to the company.
• Able to comprehend and resolve system, operationaland implementation issues effectively.
• Academic: Degree in Actuarial /Mathematics/Business/Finance/Accountancy/ Economics