Associate, Product Experience – Investment Insights Group

Growth Equity Interview Guide; Singapore; On-site; SGD 90,000 - 140,000; Full time

Benefits offered by this job

Work-from-home days

Vibrant office environment

Diverse team

Job summary

GIC is seeking an Associate, Product Experience for the Investment Insights Group in Singapore. You will drive AI product adoption, craft training materials, and work with product teams to ensure a smooth user journey from exposure to confident usage.

You will build playbooks and video guides, establish feedback loops, and collaborate with product managers and designers to elevate the user experience for a diverse, innovative team.

Qualifications

• 3+ years of relevant experience.
• Experience in driving product adoption and user enablement.
• Experience creating training materials like playbooks and videos.
• Strong communication and storytelling skills.

Responsibilities

• Own the journey for users adopting AI products.
• Create training materials and guides for users.
• Establish feedback loops to improve products.
• Collaborate with product managers and designers to enhance user experience.

Skills

Product adoption

User enablement

UI/UX principles

User research

Communication skills

Tools

Playbooks

Training videos

UX research tools

Job description

Associate, Product Experience – Investment Insights Group

The Associate/AVP, Product Experience role at GIC is all about enhancing how employees engage with AI products. You’ll be responsible for ensuring users have a smooth journey from first exposure to confident usage. This role combines user training, feedback collection, and collaboration with product teams to create a seamless experience for everyone involved.

What You’ll Do

• Own the journey for users adopting AI products.
• Create training materials and guides for users.
• Establish feedback loops to improve products.
• Collaborate with product managers and designers to enhance user experience.

What You Need

• Experience in driving product adoption and user enablement.
• Track record of creating user training materials like playbooks and videos.
• User-centered mindset with knowledge of UI/UX principles.
• Familiarity with user research techniques.
• Strong communication and storytelling skills.
• At least 3 years of relevant experience.
• Interest in AI and emerging technologies.

What You’ll Love

• Work in a vibrant and collaborative office environment.
• Flexibility to choose work-from-home days.
• Be part of a diverse and ambitious team.
• Opportunity to make a real impact on users’ experiences.

About the Firm

• GIC is one of the world’s largest sovereign wealth funds.
• They invest globally across various asset classes.
• GIC values diversity and equal opportunity.
• They focus on long-term investment strategies.