Associate, Game Operations (Anti-Hack Operations)

Garena; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Garena is seeking a Product Manager to own the anti-cheat, abuse prevention, and game security product strategy in Singapore. You will define roadmaps, collaborate with security teams, and build scalable detection and enforcement systems to protect players while maintaining a positive gaming experience.

The role emphasizes data-driven decision making, cross-functional communication, and ability to operate in a fast-paced gaming environment. Prior gaming industry experience is a plus.

Qualifications

• Degree in data science, analytics, business analytics, or related field.
• Strong SQL proficiency.
• Excellent communication and collaboration skills.
• Analytical and synthesis abilities with a team mindset.
• Creative, innovative thinker capable of driving ideas to implementation.

Responsibilities

• Manage cheating and malicious abuse cases end to end, including data collection, analysis, and detection development.
• Define and drive product strategy for anti-cheat, abuse prevention, and game security systems.
• Own the product roadmap for detection, enforcement, and prevention capabilities.
• Collaborate with project and security teams to build scalable detection systems and signal-processing pipelines.
• Design enforcement strategies balancing mitigation efficacy, player experience, and false positives risk.
• Continuously improve related systems through data analysis, experimentation, and live feedback.
• Communicate product strategy, trade-offs, and outcomes to stakeholders across the organization.
• Drive cross-functional alignment during high-severity security incidents or spikes in abuse.

Skills

SQL proficiency

Communication

Collaboration

Analytical thinking

Team-oriented mindset

Problem solving

Creative thinking

Education

Bachelor’s degree in data/analytics or related

Tools

SQL

Job description

Job Description

• Manage cheating and malicious abuse cases end to end, including sample collection, data analysis, and the development of detection methods.
• Define and drive product strategy for anti-cheat, abuse prevention, and game security systems.
• Own the product roadmap covering detection, enforcement, and prevention capabilities.
• Collaborate with project and security teams to build scalable detection systems, such as behavioral models, heuristic rules, and signal-processing pipelines.
• Design enforcement strategies that balance mitigation effectiveness, player experience, and the risk of false positives.
• Continuously improve related systems through data analysis, experimentation, and feedback from live operations.
• Clearly communicate product strategy, trade-offs, and outcomes to relevant stakeholders across the organization.
• Drive cross-functional alignment and coordinated action during high-severity security incidents or spikes in abusive behavior.

Requirements

• Bachelor’s Degree or above in a data field, business analytics, or a related discipline.
• At least 1 year of relevant experience in fraud prevention, cybersecurity, or a related field is preferred.
• Basic proficiency in SQL is required.
• Prior work or internship experience in the gaming industry is advantageous.
• A strong passion for gaming, with in-depth familiarity with selected mainstream games and strong insight into players of competitive shooter titles. Experience with shooter games is a plus.
• Excellent communication and collaboration skills.
• Strong logical thinking, analytical, and synthesis abilities, along with a strong team-oriented mindset.
• Innovative, creative, and passionate about your work, with the ability to think holistically, integrate resources, and drive ideas through to implementation.