Associate Engineer ( ID:715917)

PERSOL

Singapore

On-site

SGD 42,000 - 66,000

Full time

4 days ago
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Job summary

PERSOL Singapore is seeking a Network Operations Engineer to maintain reliability and performance of critical network infrastructure in a 24/7 support environment. You will diagnose issues, support projects, and collaborate with cross-functional teams.

The role requires strong Linux administration, troubleshooting, and stakeholder coordination, with standby/on-call rotations. CCNA is an added advantage; a NITEC/ Diploma is required.

Qualifications

  • Formal technical qualification (NITEC or Diploma) in a relevant field.
  • Proficient Linux system administration and OS knowledge.
  • Strong troubleshooting, analytical, and problem‑solving abilities.
  • Ability to work independently and collaboratively within a team.
  • Stakeholder coordination and service management skills.
  • Willingness to participate in standby/on-call rotations.
  • CCNA is a plus.

Responsibilities

  • Diagnose, troubleshoot, and resolve network infrastructure faults and service issues.
  • Support the implementation of network projects, upgrades, and related operational changes.
  • Coordinate with transmission and cross-functional teams to investigate and address network incidents.
  • Manage 24/7 business-as-usual service requests and meet established service-level commitments.
  • Maintain and administer telecommunications and IT equipment to optimise performance and availability.
  • Participate in standby and on-call rotations, including responses to after-hours activations and critical incidents.
  • Maintain accurate operational documentation and comply with established procedures.
  • Identify recurring issues and contribute to continuous improvements in network reliability and service performance.
  • Undertake other relevant duties assigned by the manager.

Skills

Linux
Troubleshooting
Teamwork / Collaboration
Stakeholder coordination
On-call readiness
Service management

Education

NITEC or Diploma in a relevant technical discipline

Job description

About the role

Support the reliability, availability, and performance of critical network infrastructure in a 24/7 support environment. This role involves resolving operational issues, contributing to technical projects, and collaborating with internal and cross-functional teams to maintain resilient telecommunications and IT services.

Key responsibilities
  • Diagnose, troubleshoot, and resolve network infrastructure faults and service issues.
  • Support the implementation of network projects, upgrades, and related operational changes.
  • Coordinate with transmission and cross-functional teams to investigate and address network incidents.
  • Manage 24/7 business-as-usual service requests and meet established service-level commitments.
  • Maintain and administer telecommunications and IT equipment to optimise performance and availability.
  • Participate in standby and on-call rotations, including responses to after-hours activations and critical incidents.
  • Maintain accurate operational documentation and comply with established procedures.
  • Identify recurring issues and contribute to continuous improvements in network reliability and service performance.
  • Undertake other relevant duties assigned by the manager.
What we're looking for
  • NITEC or Diploma in a relevant technical discipline.
  • Working knowledge of Linux operating systems and system administration.
  • Strong troubleshooting, analytical, and problem-solving abilities.
  • Ability to work independently and contribute effectively within a team.
  • Effective stakeholder coordination and service management skills.
  • Willingness to participate in standby and on-call rotations in a 24/7 support environment.
  • CCNA certification is an added advantage.
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