Associate End User Compute Technical Services Systems Integration Specialist

NTT DATA, Inc.; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

NTT DATA, Inc. is seeking an Associate End User Compute Technical Services Systems Integration Specialist in Singapore. This entry-level role involves assisting with configurations, installations, and troubleshooting less complex events. It demands a Bachelor's degree in Information Technology or related fields and familiarity with Microsoft technologies. Candidates should display a strong learning orientation, good communication skills, and a service-oriented mindset. The position is on-site, emphasizing a supportive work atmosphere that fosters diversity and inclusion.

Qualifications

• Entry level experience in technical implementation engineering, specific to End-User Compute.
• Demonstrate a client service orientation.
• Basic understanding and appreciation of technical design principles.

Responsibilities

• Own portions of installation and break/fix incidents during the project lifecycle.
• Work jointly with Implementation Engineering team to meet client requirements.
• Action less complex configurations and installations.

Skills

Active Directory

M365

O365

Exchange

Exchange Online

SCCM

Intune

Teams

Azure

Windows Server

Windows Desktop

Education

Bachelor's degree in Information Technology or Computing or related field

Tools

Microsoft Certified Professional

Microsoft 365 Administrator

Microsoft Azure Fundamentals Training & Certification

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Associate End User Compute Technical Services (TS) Systems Integration Specialist is an entry level subject matter expert, responsible for learning the skills to work closely with the TS Systems Integration team to action configurations, installations and attend to break/fix events that are deemed less complex in nature. This role works towards associate level certification, whilst at the same time developing business knowledge to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

Key responsibilities

• Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle.
• Functions jointly with the Implementation Engineering team to meet client requirements.
• Action less complex configurations and installations.
• Attend to less complex break/fix events during project lifecycle.
• Provides support and work alongside with Senior Associate/L2 and other senior support engineers.
• Performs any other related task as required.

To thrive in this role, you need to have

• Relevant proficiency in following Microsoft technologies - Active Directory, M365, O365, Exchange, Exchange Online, SCCM, Intune, Teams, Azure, Windows Server (all), Windows Desktop (all).
• Basic understanding and appreciation of technical design principles.
• Ability to develop an understanding of fundamental project and administration processes.
• Display a strong learning orientation.
• Good verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.

Academic qualifications and certifications

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Relevant certifications such as - Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft Certified Solutions Associate - Server 2016.

Required experience

• Entry level experience in technical implementation engineering, specific to End-User Compute.

Workplace type

On-site Working

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.