Associate End User Compute Technical Services Systems Integration Specialist

NTT Limited; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

NTT DATA in Singapore is seeking an Associate End User Compute TS Systems Integration Specialist. This entry-level role will learn to work with the TS Systems Integration team on configurations, installations, and handle break/fix events that are less complex.

You will collaborate with the Implementation Engineering team to meet client requirements and support senior engineers while progressing toward associate-level certification.

Qualifications

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Entry-level experience in technical implementation engineering, specific to End-User Compute.
• Proficiency in Microsoft technologies listed (AD, M365/O365, Exchange Online, SCCM, Intune, Azure).

Responsibilities

• Learns to own portions of installations, break/fix incidents, and problem management during the project lifecycle.
• Works with the Implementation Engineering team to meet client requirements.
• Configures and installs less complex configurations and deployments.
• Addresses less complex break/fix events during the project lifecycle.
• Provides support and works alongside Senior Associate/L2 and other senior engineers.
• Performs other related tasks as required.

Skills

Active Directory

M365 / Office 365

Azure

Exchange Online

Windows Server

Intune

SCCM

Teams

Education

Bachelor's degree in Information Technology or Computing or related field

Tools

SCCM

Intune

Azure

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Associate End User Compute Technical Services (TS) Systems Integration Specialist is an entry level subject matter expert, responsible for learning the skills to work closely with the TS Systems Integration team to action configurations, installations and attend to break/fix events that are deemed less complex in nature. This role works towards associate level certification, whilst at the same time developing business knowledge to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

Key responsibilities:

• Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle.
• Functions jointly with the Implementation Engineering team to meet client requirements.
• Action less complex configurations and installations.
• Attend to less complex break/fix events during project lifecycle.
• Provides support and work alongside with Senior Associate/L2 and other senior support engineers.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Relevant proficiency in following Microsoft technologies - Active Directory, M365, O365, Exchange, Exchange Online, SCCM, Intune, Teams, Azure, Windows Server (all), Windows Desktop (all).
• Basic understanding and appreciation of technical design principles.
• Ability to develop an understanding of fundamental project and administration processes.
• Display a strong learning orientation.
• Good verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Relevant certifications such as - Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft Certified Solutions Associate - Server 2016.

Required experience:

• Entry level experience in technical implementation engineering, specific to End-User Compute.

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.