Associate Director, Quality Assurance

RTX; Singapore; On-site; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Health, medical & dental benefits

Company transport from major MRT

On-the-job trainings & external certs

AWS and bonus plan

Job summary

Pratt & Whitney Singapore is seeking a Strategy & Operational Leadership role to own company-wide Quality, Safety, and Airworthiness. You will steer metrics, drive improvements, and act as the primary authority on QA matters across multi-jurisdictional regimes.

The role requires extensive aerospace MRO experience, formal aviation regulations training, and strong leadership to elevate the quality culture and regulatory standing while guiding supplier performance and digital QA initiatives.

Qualifications

• Degree in Engineering / Quality Management required.
• Minimum 12 years aerospace MRO experience with 5+ years in QA/Compliance/Internal auditing.
• Training in SAR145, FAR145, EASA145; CAAS/L11-L12/C01 or M10 desirable.
• ICAO SMS training completed.
• Experience with ISO 9001/AS 9110 quality systems and regulatory audits.

Responsibilities

• Own and steer QoS metrics and improvement initiatives across the organization.
• Act as primary quality and airworthiness authority for all QA matters.
• Lead regulatory audits and compliance oversight across multi-jurisdictional authorities.
• Direct QMS, ensuring alignment with manufacturer manuals and SBs.
• Oversee supplier and service provider qualification and performance.
• Authorize technician work certifications and new repair capabilities.
• Mentor and build a high-performing team of quality engineers and auditors.
• Drive digital solutions and analytics to enhance QA visibility and COPQ tracking.

Skills

Quality management

Regulatory compliance

Auditing

Leadership

Strategic thinking

Data analytics

Root cause analysis

Risk management

Communication

Team collaboration

Education

Degree in Engineering / Quality Management

12+ years aerospace MRO experience

SAR145, FAR145, EASA145 training

CAAS L11/L12/C01 (CAAS) and/or M10 (EASA)

ICAO SMS training

Tools

SAP

Solumina

eSOMS

IFP

FSOP

ISO 9001/AS 9110 knowledge

Job description

Date Posted: 2026-10-23 Country: Singapore Location: SG-01-SINGAPORE-061 ~ 61 Seletar Aerospace View ~ SELETAR BLDG 61, Pratt & Whitney Singapore Component Repair Position Role Type: Onsite Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines, and auxiliary power units. It offers a broad product portfolio that includes commercial aircraft jet engines, commercial turboprop engines, military aircraft engines, business and general aviation jet and turboprop engines, helicopter turboshaft engines. Pratt & Whitney in Singapore is a global center of excellence with the most comprehensive service offering outside of the U.S. Located in key industrial areas of Loyang, Seletar and Tuas, the Pratt & Whitney companies operating in Singapore include: Component Aerospace Singapore, Eagle Services Asia, P&W NGPF Manufacturing Company Singapore, Pratt & Whitney Canada (SEA), Pratt & Whitney Component Solutions, and Turbine Overhaul Services. Pratt & Whitney has been operating in Singapore for more than 30 years, making it one of the pioneers in the development of Singapore’s world-class aerospace industry. Learn more at prattwhitney.com

Strategy & Operational Leadership

Serve as a member of the Senior Leadership Team, accountable to the General Manager and Board of directors with full responsibility for the company’s Quality, Safety, and Airworthiness domains. Own and steer quality metrics and related improvement initiatives across the organization, aligning performance with corporate objectives and long-term strategy. Act as the primary quality and airworthiness authority on all quality system matters, including unresolved discrepancies and systemic risks. Provide strategic leadership to strengthen the company’s quality culture, governance, and regulatory standing. Full Accountability for company-wide Quality Management & Regulatory Compliance Direct the Quality Management System to ensure absolute compliance with multi-jurisdictional airworthiness authorities (CAAS, FAA, CAAC, EASA, JCAB, TCAA, ANAC, etc), serving as the primary site liaison for regulatory audits, approvals, and compliance oversight. Oversee the management, review, and revision of Airworthiness Maintenance Organization Expositions, Quality Manuals, and RSM/QCM procedures, ensuring strict alignment with manufacturer overhaul manuals, service bulletins, and approved technical data specific to C-7 accessory categories. Lead the Corrective Action Board and champion the Safety Management System (SMS), ensuring rigorous investigations, root-cause analysis (including PFMEA and risk mitigation for CTQs), and timely closure of discrepancies or safety reports. Manage the evaluation, approval, and performance monitoring of external suppliers, sub-contractors, and specialist service providers, ensuring incoming components, materials, and specialized processes meet rigid airworthiness and quality criteria. Authorize technician work certifications, approve new repair capabilities, and guarantee that proper execution of tags, forms, and authorized release certificates ensures zero unserviceable or non-airworthy parts are installed or released. Support NPI activities by providing expertise to ensure new repair capabilities met the requirements for airworthiness approvals Manage Materials Lab to ensure compliance to applicable requirements and regulations at the same time supporting Operations to turn around test results Manage the Calibration team and ensure all equipment and tools meet calibration standards Build, mentor, and lead a high-performing team of quality engineers, inspectors, and auditors; manage department budgets, resource allocation, talent development, and succession planning to support operational demands. Drive the adoption of advanced digital solutions, IT data analytics, and automation to enhance QA visibility, streamline investigations, track Cost of Poor Quality (COPQ) metrics, and reduce operational cycle times.

Requirements:

• Degree in Engineering / Quality Management or equivalent
• Minimum 12 years of experience in aerospace MRO, of which at least the recent 5 years of experience in Quality Assurance/Compliance Monitoring and Internal/ auditor
• Completed training in the Civil Aviation Regulations: SAR145, FAR145, EASA145 & CCAR145
• Preferably passed the Air Legislation examination paper - L11/L12/C01 (CAAS) and/or M10 (EASA)
• Completed ICAO approved Safety Management System (SMS) training
• Working knowledge of SAP, Solumina and Civil Aviation Authority platforms (eSOMS, IFP, FSOP)
• Knowledge and experience with ISO 9001/AS 9110 quality management system
• Good working knowledge and use of technical data and workshop processes - inspection, thermal spray, welding, cleaning, NDT, plating, machining, engine manuals and part blueprint
• Demonstrated leadership responsibilities, supervisory/mentorship skills and demonstrated high ethical standards
• Team player with excellent interpersonal and communication skills
• Highly motivated, innovative, meticulous, analytical with proven track record of timely delivery
• Strong strategic and business thinking to provide business guidance

CORE Champion

Why Join Us:

• We drive innovation to go beyond with a purpose to transform aviation.
• We grow our people to become leaders with talent & leadership programs.
• We offer employee scholarship program for further education.
• We care for your well-being with comprehensive health, medical & dental benefits.
• We provide island-wide company transport from major MRT stations.
• We equip your skills & knowledge with on-the-job trainings and in-house/ external certifications.
• We value trust, safety, integrity, respect, safety, innovation and excellence.
• We provide annual wage supplement (AWS) and variable bonus plan.
• We provide shift & meal allowances (Shift work only).
• We provide overtime benefits as applicable (Shift work only).
• Our ethos is “We Succeed, Together”!

Privacy Policy and Terms:

Click on this link to read the Policy and Terms RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.