Associate/Assistant Director, Transformation Division (1-Year Contract)

Public Service Division; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Public Service Division in Singapore is seeking a Transformation Analyst to support organisation-wide transformation efforts by tracking initiatives, synthesising insights, and supporting implementation.

You will work with product teams, policy owners and implementation departments, prepare management materials, and assist governance and change management activities.

Qualifications

• Strong analytical skills with ability to collect, organise and synthesis information from multiple sources, and present it clearly.
• High attention to detail and commitment to data quality.
• Good communication and interpersonal skills to engage effectively with stakeholders.
• Collaborative mindset with ability to coordinate stakeholder inputs in a structured manner, with strong follow-through.

Responsibilities

• Collecting and consolidating information on ongoing transformation initiatives to support organisation-level reporting.
• Cleaning and analysing transformation data collected to derive meaningful insights.
• Preparing materials for management updates, including data organisation and presentation for reporting and discussion.
• Building relationships and coordinating with stakeholders (e.g. product teams, policy owners and implementation departments).
• Supporting governance and policy alignment work, including analysing implications and consolidating inputs.
• Supporting change management (e.g. organising activities on the ground and gathering user feedback).
• Supporting staff communications, engagement and training materials.

Skills

Analytical skills

Attention to detail

Communication skills

Interpersonal skills

Collaborative mindset

Proactive

Implementation support

Adaptability

Multitasking

Job description

What the role is

You will support MAS’ organisation-wide transformation efforts by working closely with stakeholders to track initiatives, synthesise insights, and support implementation and follow-through. This role offers exposure to a range of transformation work, including governance, reporting, and engagement.

What you will be working on

Your key responsibilities will include:

• Collecting and consolidating information on ongoing transformation initiatives to support organisation-level reporting and alignment with Whole-of-Government priorities.
• Cleaning and analysing transformation data collected to derive meaningful insights.
• Preparing materials for management updates, including organising and presenting data and analysis for reporting and discussion.
• Building relationships and coordinating with stakeholders (e.g. product teams, policy owners and implementation departments) to understand needs and gather ground feedback.
• Supporting governance and policy alignment work, including analysing implications, consolidating inputs, and supporting development of recommendations.
• Supporting change management (e.g. organising and executing activities on the ground, tracking adoption rates, and gathering user feedback).
• Supporting staff communications, engagement and training (e.g. developing EDMs, presentations, training resources).

What we are looking for

• Strong analytical skills with ability to collect, organise and synthesis information from multiple sources, and present it in a clear and structured manner.
• High attention to detail and commitment to data quality.
• Good communication and interpersonal skills to engage effectively with various stakeholders.
• Collaborative mindset, with the ability to work effectively with others and coordinate stakeholder inputs in a structured manner, with strong follow-through.
• Proactive, with willingness to learn and seek guidance when needed.
• Ready to be hands-on in implementation support and problem solving.
• Comfortable working with uncertainty and finding ways forward.
• Organised and methodical in managing multiple concurrent tasks.
• Adaptable to changing priorities in a dynamic environment.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.