Associate/Analyst, Corporate Actions Specialist, Institutional Banking Group Operations, Group COO### Associate/Analyst, Corporate Actions Specialist, Institutional Banking Group Operations, Group COOApply: Operations: Singapore - East: Full time: Posted Today: WD90408**Business Function**Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.**About the role**We are seeking a detail-oriented individual to join our Corporate Actions Operations team. The successful candidate will be responsible for the end-to-end processing of corporate action events across Equities and Fixed Income products, ensuring timely client notification, accurate execution of client instructions, proper entitlement processing and effective management of event-related risks. The role requires strong operational knowledge, attention to detail and the ability to manage multiple event deadlines while delivering high-quality service to both internal and external stakeholders. **Responsibilities****Corporate Actions Event Processing*** Process mandatory and voluntary corporate action events accurately and within established service levels.* Create and maintain corporate action events in the processing system based on market announcements and custodian notifications.* Ensure all event details, options, election deadlines and entitlement information are accurately captured.* Monitor event lifecycles to ensure timely completion of all processing activities.**Client Notification & Instruction Management*** Ensure timely dissemination of corporate action notifications to clients.* Manage client elections and instructions for voluntary and mandatory-with-choice events.* Verify and process client instructions accurately within market deadlines.* Liaise with custodians, counterparties and internal stakeholders to ensure successful execution of client elections.**Entitlement & Asset Servicing Processing*** Process cash and stock entitlements arising from corporate action events.* Reconcile expected versus received entitlements and investigate any discrepancies.* Ensure clients' positions and entitlements are accurately protected throughout the event lifecycle.* Monitor pending payments, securities movements and event outcomes until completion.**Risk, Control & Exception Management*** Investigate and resolve corporate action exceptions, reconciliation breaks and processing discrepancies.* Escalate high-risk events, overdue items and operational issues promptly to management.* Maintain appropriate controls, audit trails and supporting documentation.* Ensure compliance with operational procedures, risk management standards and regulatory requirements.**Client Service & Stakeholder Management*** Respond to client and business unit enquiries relating to corporate action events, elections and entitlements.* Provide timely and accurate updates on event status and outstanding issues.* Maintain high service quality standards and build strong working relationships with key stakeholders.* Support internal and external audits, regulatory reviews and management reporting requirements.**Requirements*** Bachelor's degree in Banking, Finance, Accounting or a related discipline.* 2 to 4 years of relevant experience in Corporate Actions, Custody Operations or Securities Operations.* Good understanding of Equity and Fixed Income corporate action event types.* Familiarity with SWIFT messages including MT564, MT565 and MT566.* Knowledge of global custody and depository market practices.* Experience with TCS BaNCS or similar securities processing platforms is advantageous.* Proficient in Microsoft Excel and operational reporting.**Core Competencies*** Strong attention to detail and accuracy.* Ability to work under pressure and manage multiple deadlines.* Strong analytical and problem-solving skills.* Effective communication and stakeholder management skills.* Strong risk and control awareness.**Preferred Experience*** Experience in processing voluntary and mandatory corporate action events.* Knowledge of entitlement processing and reconciliation.* Exposure to client servicing and instruction management activities.* Familiarity with STP monitoring, exception handling and operational controls.**Apply Now**We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.**Location:**DBS Asia Hub**Job:**Operations**Schedule:**Regular**Employee Status:**Full time