Assistant VP, AML Triage & Operations

United Overseas Bank Limited (UOB); Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

United Overseas Bank Ltd in Singapore is seeking a Triage & AML Operations professional to manage the triage of AML review triggers, ensure timely assignment, and oversee governance, reporting and analytics. You will collaborate with Compliance, Data Analytics, Business Units and IT to optimize processes and maintain SLAs.

The role requires 2–5 years in AML operations, familiar with sanctions screening and high-volume workflows, plus strong Excel/Power BI skills and a mindset oriented toward

Qualifications

• Bachelor's degree in Finance, Business, Risk Management, Computer Science, Information Systems, or related field.

Responsibilities

• Support the triage of AML review triggers including OGR, Post-STR and internal monitoring reviews.
• Ensure trigger events are delegated accurately and escalated where required.
• Drive adherence to triage SLAs and operational procedures.
• Manage assignment of alerts and cases to review teams based on determined criteria.
• Monitor assignment accuracy and workload balancing review teams.
• Oversee case reservoir management, distribution and assignment tracking.
• Ensure high-priority and time-sensitive cases are managed within stipulated timelines.
• Establish and maintain SOPs, controls and maker-checker processes for triage and assignment activities.
• Monitor control effectiveness and ensure compliance with AML/CFT policies and regulatory requirements.
• Liaise with internal AML teams, External support teams, Data Analytics, Compliance, Business Units and Technology teams on trigger management and workflow enhancements.
• Coordinate and work closely with colleagues in Malaysia to ensure timely delivery of BAU activities and remediation initiatives in accordance with established SLAs.
• Coordinate and facilitate the resolution of issues relating to case creation, assignment, enrichment and workflow routing.
• Support policy implementations, remediation exercises and operational change initiatives
• Prepare and present MIS on trigger volumes, assignment timeliness, productivity and backlog management.
• Track key operational metrics and identify trends, bottlenecks and capacity risks.
• Recommend process improvements and automation opportunities to enhance operational efficiency

Skills

Strong communication

Stakeholder management

Analytical abilities

Attention to detail

Independent working

Accountability

Control mindset

Education

Bachelor's degree in Finance, Business, Risk Management, Computer Science, Information Systems, or related field

Tools

Microsoft Excel

Power BI

Power Query

SQL

Job description

United Overseas Bank Ltd in Singapore is seeking a Triage & AML Operations professional to manage the triage of AML review triggers, ensure timely assignment, and oversee governance, reporting and analytics. You will collaborate with Compliance, Data Analytics, Business Units and IT to optimize processes and maintain SLAs.

The role requires 2–5 years in AML operations, familiar with sanctions screening and high-volume workflows, plus strong Excel/Power BI skills and a mindset oriented toward