Assistant Vice President, Digital Payments

OCBC Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Professional development

Diversity & inclusion

Job summary

OCBC Group is seeking a results-driven Digital Payments Product Manager to lead growth, partnerships, and customer initiatives within Singapore. You will drive product performance and collaborate with cross-functional teams to enhance payment capabilities and customer experience.

The role requires strong business acumen, hands-on product management, and the ability to translate requirements into technical solutions while working with diverse teams across Digital Banking, Marketing, Operations,

Qualifications

• Strong understanding of digital payments ecosystems (QR/payments) and related technologies.
• Proven ability to manage external partners, cross-functional stakeholders and strategic initiatives.
• Commercial acumen with experience growing product adoption and engagement.
• Excellent communication and stakeholder management skills across levels.

Responsibilities

• Manage and grow Digital Payments products to drive adoption, engagement and transaction growth.
• Develop and execute product strategies, business initiatives and customer campaigns to meet portfolio objectives and targets.
• Manage relationships with payment networks, strategic partners, merchants and ecosystem stakeholders.

Skills

Payments knowledge

Product management

Stakeholder mgmt

Analytical skills

Technical liaison

Communication

Strategic thinking

Cross-functional

Education

Bachelor's degree in Business/Marketing/Finance/Information Systems

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Lead the growth, commercialization, and management of Digital Payments products. The role is responsible for driving product performance, managing strategic partnerships, delivering customer-centric initiatives, and collaborating with cross-functional teams to enhance payment capabilities and customer experience.

Key Responsibilities

• Manage and grow Digital Payments products to drive customer adoption, engagement, and transaction growth.
• Develop and execute product strategies, business initiatives, and customer campaigns to achieve portfolio objectives and business targets.
• Manage relationships with payment networks, strategic partners, merchants, and ecosystem stakeholders to deliver mutually beneficial outcomes.
• Drive end-to-end campaign execution, including business requirements, fulfilment, performance tracking, and post-campaign reviews.
• Collaborate closely with Digital Banking, Marketing, Operations, Compliance, Risk, and Data teams to deliver product enhancements and new capabilities.
• Translate business requirements into clear functional specifications and work with technology teams throughout the development lifecycle.
• Monitor product performance, customer behaviour, and market trends to identify growth opportunities and recommend strategic improvements.
• Lead and support product launches, system enhancements, regulatory initiatives, and digital transformation projects.
• Ensure strong governance, operational readiness, and compliance with regulatory and internal risk requirements.
• Prepare business cases, management updates, and performance reporting to support strategic decision-making.

Key Skills & Experience

• Degree in Business, Marketing, Finance, Information Systems, or a related discipline.
• Minimum 5-8 years of experience in Payments, Digital Banking, Cards, Product Management, or related financial services functions.
• Strong understanding of digital payment ecosystems, including QR payments, mobile wallets, and emerging payment technologies.
• Proven experience managing external partners, cross-functional stakeholders, and strategic initiatives.
• Strong commercial acumen with experience driving product growth, customer acquisition, and engagement.
• Technically proficient with the ability to translate business requirements into technology solutions and work effectively with relevant teams.
• Strong analytical, project management, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to influence across all levels of the organisation.
• Self-motivated, results-oriented, and comfortable managing multiple initiatives in a fast-paced environment.

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.