Assistant Vice President / Client Manager – Multinational Hub

Marsh; Singapore; Hybrid; SGD 90,000 - 140,000; Full time

Job summary

Marsh Risk in Singapore is seeking a talented professional to join our Multinational team on a hybrid basis, with at least three days in the office. You will deliver advisory, placement and client servicing to multinational clients, building relationships across a global network.

Responsibilities include processing insurance requests promptly, data gathering for renewals, policy documentation and expanding the client portfolio, while leveraging Marsh’s tools and internal teams.

Qualifications

• Bachelor’s degree with minimum 5 years of experience within the general insurance industry.
• CGI or equivalent required; ANZIIF or ACII will be an advantage.
• Proficiency with MS Office (Outlook, Excel, Word, PowerPoint).

Responsibilities

• Deliver prompt and accurate processing of clients’ insurance requests and ensure client servicing overall.
• Work with Marsh’s global network of offices.
• Manage a portfolio of accounts from standalone statutory insurances to large complex risks.
• Coordinate client calls/meetings, data gathering, renewal discussions and post-renewal activities.
• Develop and expand own portfolio of clients and support with Marsh systems/tools.

Skills

Client service

Relationship building

Communication skills

Education

Bachelor’s degree

Certificate in General Insurance (CGI)

ANZIIF or ACII (advantage)

Tools

MS Outlook

Excel

Word

PowerPoint

Job description

Company: Marsh Risk

Description:

We are seeking a talented individual to join our Multinational team at Marsh. This role will be based in Singapore. This is a hybrid role that has a requirement of working at least three days a week in the office.

Working within a dedicated team to provide advisory, placement and client servicing to new and existing Multinational clients, you will focus on building strong relationships with a broad spectrum of clients for a market-leading, global organization. You will gain valuable experience and exposure of working with international clients and colleagues from around the globe.

Whilst continuing to develop and enhance existing skills at client service and broking within the Multinational segment, you will also get access to colleague resource groups across the globe that provides mentorship and development opportunities to help you build a sense of connection and community throughout your career.

We will count on you to:

• Deliver prompt and accurate processing of clients’ insurance requests and ensure client servicing overall
• Work with Marsh’s global network of offices
• Responsible for a portfolio of accounts ranging from standalone statutory insurances in Singapore up to large complex risks
• Account servicing includes but not limited to client calls/meetings, pre-renewal data gathering, renewal discussions and post-renewal activities such as policy documentation, training support.
• Actively work to develop and expand own portfolio of clients
• Digital tools implementation and adoption with our clients. Partner closely with internal teams to support with both internal team and external clients’ adoption of Marsh systems and tools.
• Implement action plans, monitor progress, ensure service meets or exceeds client expectations, and protect the firm from Errors & Omissions.

What you need to have:

• Bachelor’s degree with minimum 5 years of experience within the general insurance industry.
• Relevant experience in Property and Casualty insurance preferred.
• Attained minimum Certificate in General Insurance (CGI) or equivalent. ANZIIF or ACII will be an advantage
• Computer literacy required: IT packages, MS Outlook, Excel, Word and PowerPoint

What makes you stand out:

• Highly motivated, team player and client-focused
• Self-starter, resourceful and possess good analytical and problem-solving skills
• Strong written and verbal communication and interpersonal skills
• Ability to handle multiple priorities and meet tight timelines/ KPIs/ SLAs
• Collaborative with the ability to build strong relationships with key internal and external stakeholders

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.