Assistant Tuition Centre Manager- 0210

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading education center in Singapore is seeking an Assistant Centre Manager to provide exceptional customer service while managing registrations and operations. The ideal candidate will hold a diploma and have prior customer service experience. Responsibilities include assisting the operations manager and ensuring smooth daily operations at the center. This role offers a salary range of $3,000 - $4,000, and various working hours across weekdays and weekends.

Qualifications

• Diploma (full-time) required.
• Relevant experience in customer service is necessary.
• Must be proficient in MS Office, Zoom, and Google Drive.

Responsibilities

• Attend to walk-in customers and handle phone calls/emails professionally.
• Manage registration processes and maintain student management system.
• Prepare invoices and manage payments.

Skills

Customer service expertise

Proficiency in MS Office

Familiarity with Zoom

Knowledge of Google Drive

Skill in AI-generative apps

Education

Diploma in any discipline

Job description

Assistant Centre Manager (Education / Enrichment)

• Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends
• Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm
• Salary: $3,000 - $4,000
• Location: Tampines & Marine Parade

Job Responsibilities

1) Customer Service

• Attend to all walk‑in potential customers and existing parents, phone calls and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre's student management system and perform audit of system regularly
• Preparation of sales presentation kits
• Training of new and existing customer service executive

2) Administration

• Prepare invoices and handle payment collection
• Prepare debtors listings and send reminders for late payment
• Maintain petty cash and prepare daily collection report
• Assist the operation manager with resource management and team management
• Perform ad‑hoc duties or projects assigned by the operations manager.

3) Support for Operations Manager

• Work with various stakeholders to resolve any conflicts or issues

Job Requirement

• At least Diploma in any discipline (Full time)
• Relevant customer service‑related job experience
• Proficiency in MS Office, Zoom, Google Drive, AI‑generative apps

Interested applicants may click apply or send your resume via WA to #85459936 (Liora) for faster response :)

Chow Zi Xin | EA R25157767

The Supreme HR Advisory | Reg No: 14C7279