Assistant Retail Manager / Assistant Store Manager

GMG SPORTS PTE. LTD.; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

GMG Sports PTE. LTD. is seeking a Store Manager to oversee daily store operations, train and develop the team, and drive sales performance. The role requires strong leadership, customer focus, and analytical skills to translate reports into real-time business actions.

You will manage rosters, ensure cash controls, maintain stock and visual merchandising, and uphold GMG policies while guiding staff development and delivering excellent customer service.

Qualifications

• Minimum high school education or equivalent.
• At least 4 years of store management experience.
• Strong customer-centric mindset with a positive and proactive attitude.
• Proven leadership and team development capability.
• Good analytical and problem-solving skills.

Responsibilities

• Oversee and ensure efficiency of day to day operations of the store.
• Train and develop team on business acumen to drive business performance.
• Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
• Ensure that cash takings are banked in daily and cash control procedures are adhered to.
• Planning of roster to ensure optimized use of time and resources and assigning staff to specific duties and tasks.
• Coach Store Supervisors and team members, identify learning opportunities and concoct employee development plans
• Set priorities for team to meet daily deadlines; develop plans to meet short-term objectives
• Conduct appraisal and interviewing of potential staff.
• To attend Seasonal Ekin Training and guide new staff on SKU training.
• Keep track of merchandise sell through and maintain good stock level at all times.
• Ensure merchandises are well presented and visual display is aligned to Brand’s VM guideline.
• Maintain awareness of market trends /monitor what competitors are doing.
• Handle queries, feedback and comments from customers.
• Maintain a safe and pleasant work environment.
• Ensure store adhere and execute according to GMG Sports Policies and Procedures.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Skills

Leadership

Team development

Customer service

Analytical skills

Problem solving

Education

High school diploma or equivalent

Job description

Responsibilities:

• Oversee and ensure efficiency of day to day operations of the store.
• Train and develop team on business acumen to drive business performance.
• Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
• Ensure that cash takings are banked in daily and cash control procedures are adhered to.
• Planning of roster to ensure optimized use of time and resources and assigning staff to specific duties and tasks.
• Coach Store Supervisors and team members, identify learning opportunities and concoct employee development plans
• Set priorities for team to meet daily deadlines; develop plans to meet short-term objectives
• Conduct appraisal and interviewing of potential staff.
• To attend Seasonal Ekin Training and guide new staff on SKU training.
• Keep track of merchandise sell through and maintain good stock level at all times.
• Ensure merchandises are well presented and visual display is aligned to Brand’s VM guideline.
• Maintain awareness of market trends /monitor what competitors are doing.
• Handle queries, feedback and comments from customers.
• Maintain a safe and pleasant work environment.
• Ensure store adhere and execute according to GMG Sports Policies and Procedures.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Requirements:

• Minimum high school education or equivalent
• At least 4 years of store management experience
• Strong customer-centric mindset with a positive and proactive attitude
• Proven leadership and team development capability
• Good analytical and problem-solving skills