Assistant Relationship Manager, Greater China North Asia

OCBC Group; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Bank of Singapore is seeking an Assistant Relationship Manager with a focus on Greater China North Asia to provide essential administrative and client service support to Private Banking Relationship Managers. You will respond to client inquiries, monitor account activities, and coordinate with product groups and operations to ensure smooth service delivery.

The role requires a minimum of 3 years in client servicing or sales support within financial institutions, a bachelor or diploma, and strong

Qualifications

• Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions.
• Bachelor degree or diploma from reputable institutions.
• Strong understanding of financial products and services.
• Excellent interpersonal, communication and client interfacing skills.

Responsibilities

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to client inquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts.
• Support RMs in the provision of financial advisory services to clients.
• Maintain client data and reports, such as contact lists and facilities details.
• Handle administrative duties including scheduling of appointments, preparing correspondences, travel arrangements and meetings.
• Coordinate with Product Groups, Operations and other functional areas as necessary.
• Ensure adherence to internal and external regulations and policies at all times.

Skills

Client servicing

Operations support

Sales support

Interpersonal communication

Chinese language proficiency

Education

Bachelor's degree or Diploma

Job description

## Assistant Relationship Manager, Greater China North AsiaApply: Onsite: BOS Singapore: Full time: Posted 6 Days Ago: JR00011535**Bank of Singapore opens doors to new opportunities.**At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!# Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.* Provide administrative and client service support to Relationship Managers servicing Private Banking clients.* Respond to all client enquiries and instructions and provide resolution to most issues and requests.* Monitor transactions and activities in client accounts* Support RMs in the provision of financial advisory services to clients.* Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc* Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.* Coordinate with Product Groups, Operations and other functional areas as necessary* Ensure adherence to internal and external regulations and policies at all times# Requirements* Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions* Bachelor degree or diploma from reputable institutions* Strong understanding of financial products and services* Excellent interpersonal, communication and client interfacing skills* Meticulous, strong attention to details* Possess future oriented mindset, strive to innovate and adapt to changes* Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments* Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient* Preferably CACS certified* Chinese proficiency is required as this role is required to deal with Chinese clients