Assistant Relationship Manager, ASEAN

Bank of Singapore, Asia’s Global Private Bank; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

Bank of Singapore, Asia’s Global Private Bank, is looking for individuals to provide exceptional support to Relationship Managers within the Private Banking sector. This role involves administrative duties, managing client inquiries, and ensuring high-level service delivery to clients.

The ideal candidate should possess a bachelor's degree, relevant experience in client servicing, and a strong understanding of financial products. If you thrive in a fast-paced environment and have excellent communication skills, consider joining our team.

Qualifications

• Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions.
• Strong understanding of financial products and services.
• Preferably CACS certified.

Responsibilities

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and provide resolution to most issues.
• Support RMs in financial advisory services.

Skills

Client servicing

Interpersonal communication

Attention to detail

Collaboration

Education

Bachelor degree or diploma from reputable institutions

Job description

Bank of Singapore opens doors to new opportunities.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non‑financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Description

• Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.
• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts.
• Support RMs in the provision of financial advisory services to clients.
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc.
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary.
• Ensure adherence to internal and external regulations and policies at all times.

Qualifications

• Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions.
• Bachelor degree or diploma from reputable institutions.
• Strong understanding of financial products and services.
• Excellent interpersonal, communication, and client‑interfacing skills.
• Meticulous, strong attention to details.
• Possess future‑oriented mindset, strive to innovate and adapt to changes.
• Strong understanding of inter‑dependencies within the team and able to collaborate effectively across departments.
• Ability to thrive in a fast‑paced environment and remain empathetic, passionate and resilient.
• Preferably CACS certified.