Assistant Relationship Manager - Corporate Banking

CTBC Bank; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

CTBC Bank Singapore seeks a proactive support professional to work with relationship managers toward becoming a full corporate banking RM. You will handle client onboarding/KYC, client servicing, and support new business including credit proposals and deal materials.

Responsibilities include ongoing account monitoring, loan reviews, regulatory compliance, and regular customer visits with RMs. Mandarin-English proficiency is essential to coordinate with Mandarin-speaking stakeholders and

Qualifications

• AML / KYC knowledge and experience.
• Credit and financial analysis skills.
• Presentation skills.
• Product & Market knowledge.
• Operational and administrative skills.
• Communication & interpersonal skills.
• Basic customers’ relationship management skills.
• Analytical and problem-solving/decision-making skills.
• Team player and able to work independently.
• Fluency in English and Mandarin for stakeholders and documents.

Responsibilities

• Client onboarding and ongoing KYC: collaborate with customer, onboarding and compliance teams to ensure timely onboarding / KYC / CDD / AML.
• Client servicing: handle day-to-day customer queries in a timely manner.
• New business: support RMs in assessing viability of transactions, submissions of account opening, credit proposals and deal slides; manage credit process and turnaround; attend roadshows and visits.
• Ongoing account monitoring and relationship management: submit periodic account reviews and loan reviews; post-lending monitoring; raise waivers; develop/manage portfolios; visit customers with RM; implement transaction monitoring.
• Regulatory: ensure regulatory checklists completed per policies.
• Any other duties assigned by Head of SCBC Team.

Skills

KYC knowledge

AML knowledge

Credit analysis

Presentation skills

Market knowledge

Communication skills

Relationship mgmt

Analytical skills

Team player

English Mandarin

Job description

Job Purpose

Support role for the relationship managers, ideally on track to be a full-fledged corporate banking relationship manager in future.

Principal Accountabilities

1. Client onboarding and ongoing KYC: to work closely with customer, onboarding team and compliance team to ensure smooth onboarding / KYC / CDD / AML in time.
2. Client servicing: to ensure day-to-day customer queries are handled in a timely manner.
3. New business: to support the relationship managers in assessing the viability of the new transaction, in ensuring timely submission of account opening, credit proposals, deal presentation slides and manage the credit process and turnaround time. To attend roadshows and make customer visits with relationship managers
4. Ongoing account monitoring and customer relationship managing : Be able to :
   • ensure timely submission of periodically account reviews and loan reviews, conduct postlending monitoring of approved conditions/covenants. To raise waivers arising from deviations from bank policies and approved conditions/covenants.
   • develop and manage customer portfolios as well as conduct regular credit reviews to maintain healthy loan portfolios;
   • visit customers periodically with RM to update the latest situations of customers and develop new business;
   • implement transaction monitoring, ask customer provide transaction information or supporting documents.
5. Regulatory: to ensure regulatory checklists are completed and maintained in accordance with bank policies and requirements.
6. Any other duties that may be assigned from time to time by Head of SCBC Team.

Key Competencies

• Minimum years of experience : 1-3
• AML / KYC knowledge and experience
• Credit and financial analysis skills
• Presentation skills
• Product & Market knowledge
• Operational and administrative skills
• Communication & interpersonal skills
• Basic customers’ relationship management skills
• Analytical and problem-solving/decision-making skills
• A team player and can work independently
• Will deal with Mandarin-speaking stakeholders and documents. Proficiency in English and Mandarin is essential