Assistant Relationship Manager (ARM)

Ambition Singapore; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading global brokerage firm in Singapore is seeking an experienced Assistant Relationship Manager to manage high-net-worth client accounts. Responsibilities include account operations, client needs assessment, and coordination of internal resources for superior client servicing. The ideal candidate should possess excellent communication skills, a strong understanding of financial products, and 1-3 years of relevant experience. Bilingual in English and Mandarin is preferred for communication with Chinese clients.

Qualifications

• 1-3 years of relevant work experience in client servicing.
• Bilingual in English and Mandarin preferred.
• Strong understanding of equities, bonds, futures in the region.

Responsibilities

• Manage account operations for high-net-worth clients.
• Coordinate internal resources to meet client needs.
• Develop relationships with internal and external stakeholders.

Skills

Client service

Communication

Analytical skills

Multitasking

Job description

Our client, a leading global online brokerage firm, is seeking an experienced Assistant Relationship Manager to join their growing team.

Key Responsibilities

• Account opening, deposit, withdrawal, account operations, and fee rate adjustment for high-net-worth clients.
• Follow up and track the account transaction status of high-net-worth clients, receive and understand client needs, as well as identify clients' potential needs
• Work closely and assist managers in coordinating internal resources to meet client needs.
• Manage daily operations, administration, client care and relationship management.
• Ad-hoc projects, reporting, and other operational duties including administrative support, as may be assigned from time to time.
• Work closely with managers and internal stakeholders, to deliver superior client servicing experience
• Develop good relationships with internal and external stakeholders
• Collaborate with cross functional teams to ensure high standard of customer satisfaction

The ideal candidate should have the following

• Passionate about client service with situational adaptability (to work with clients of different backgrounds)
• Highly service oriented and passionate about client servicing
• Excellent communication skills, with a friendly and professional communication attitude.
• Systematic, precise and diligent working style and the ability to perform under pressure
• A strong understanding of equities/bonds/futures etc. in the region
• Bilingual in English and Mandarin preferred (to liaise closely with Chinese stakeholders and clients based in China)
• 1-3 years of relevant work experience, logical, strong data processing and analysis capabilities, as well as excellent multitasking skills.

If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to [e-mail]. Only shortlisted candidates will be notified.

Data provided is for recruitment purposes only Business Registration Number: 200611680D. License Number: 10C5117 EA Personal Registration Number: R1874269.