Assistant Omni-Channel Manager (1yr Contract) - Retail MNC/Central/S$4500

CLARIST RESOURCES PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading premium lifestyle brand in Singapore is seeking an Assistant Omni-Channel Manager to drive e-commerce operations and support digital marketing efforts across Southeast Asia. The ideal candidate will have at least 4 years of experience in the retail or fashion industry, strong analytical skills, and the ability to manage multiple priorities effectively. This role offers an exciting opportunity to contribute to a vibrant brand's growth journey.

Qualifications

• Minimum 4 years of experience in e-commerce or digital marketing, preferably in retail/fashion industry.
• Strong analytical skills required.
• Excellent organizational, planning, and coordination skills essential.

Responsibilities

• Oversee end-to-end e-commerce operations including order management.
• Monitor key performance metrics and provide insights for improvement.
• Manage external vendors for e-commerce operations and marketing.

Skills

Analytical skills

Communication

Organizational skills

Stakeholder management

Creativity

Adaptability

Education

Diploma/Degree in E-commerce, Digital Marketing, Marketing, Business

Tools

Excel

Google Analytics

Photoshop

Job description

We are seeking a passionate and detail-oriented Assistant Omni-Channel Manager to join a leading premium lifestyle brand in its growth journey across Southeast Asia. This role will play a pivotal part in driving e-commerce operations and digital marketing initiatives, ensuring seamless customer experiences and supporting regional business objectives.

Responsibilities:

• Oversee end-to-end e-commerce operations including order management, fulfilment, returns, and vendor coordination.
• Monitor and report key performance metrics (sales, traffic, conversion, etc.) and provide insights for business improvement.
• Manage and liaise with external vendors for e-commerce operations, digital marketing campaigns, and website maintenance.
• Support content development for digital platforms, ensuring alignment with brand direction and customer engagement strategies.
• Partner with internal teams on merchandising, customer service, finance, and legal matters.
• Conduct competitor monitoring and recommend enhancements to optimize customer experience.

Requirements:

• Diploma/Degree in E-commerce, Digital Marketing, Marketing, Business, or related field.
• Minimum 4 years of experience in e-commerce or digital marketing, preferably within the retail or fashion industry.
• Strong analytical skills with proficiency in Excel and Google Analytics.
• Excellent organizational, planning, and coordination skills with the ability to manage multiple priorities under tight deadlines.
• Strong communication, stakeholder management, and presentation abilities.
• Team player with creativity, passion, and adaptability.
• Knowledge of Photoshop will be an advantage.

Interested applicant, kindly submit full-detailed resume to [e-mail]

We thank all applicants for writing in. Only shortlisted candidates will be notified.